Hire Desk Controller

Description

• Build strong relationships with customers, drivers, engineers and colleagues across the depot
• Coordinate timely deliveries and collections with minimal delays
• Provide a smooth, friendly and efficient service throughout the whole hire journey
• Liaise with stock teams to ensure equipment is available and ready to go
• Manage customer enquiries and orders with warmth and professionalism
• Support your team in delivering our ESG Strategy Decade to Deliver
• Play a vital role in achieving high customer satisfaction levels

Requirements

• A full driving licence
• Proof of right to work in the UK is required before employment.
• Strong organisational skills
• Experience in the hire industry, or a similar sales or operational environment
• Some roles may require DBS, credit or security checks.
• Willingness to learn and develop new skills
• Great verbal and written communication

Benefits

• Career Line of Sight your clear roadmap for progression across the Speedy Group
• My Staff Shop discounts across hundreds of retailers
• Tailored development programmes
• 95% discount across the Speedy brand
• Company pension scheme
• 26 days holiday + bank holidays
• Hybrid options (depending on the role)
• Dedicated product and systems training support
• Full on-the-job training
• Term-time hours
• Training, development & career progression opportunities
• PAM Employee Assistance Programme confidential personal support
• Canteen facilities
• Flexible start/finish times
• Job sharing
• Life assurance
• Shorter days
• Voluntary Health Cash Plan
• Green Commute Initiative cycle-to-work scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance