Business Loan Coach

Description

• Collaborating with the Director and other members of the program team to implement and improve departmental needs.
• Assist in the development of partnerships with other service providers to increase services to small business clients.
• Assist businesses in completing a loan package for various financing sources including SBA’s, 7a and microloan program.
• Develop, organize, and promote high quality collaborative business training programs in financing for small businesses.
• Defining, document, implement, and tracking detailed tracking of economic impact for businesses served and metrics.
• To direct businesses to appropriate business resources and refer to alternative financing programs such as Export, Bank of American Express, and state loan guarantee program.
• Perform outreach to businesses, provide support, refer them to available resources, and serve as business community advocate for recovery help.
• Assist the Director/Manager in other areas as needed.
• Maintain detailed tracking of economic impact for businesses served.
• Engage in marketing and community and outreach activities.
• Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan.
• Assist clients in gathering documentation application requirements, financial data preparation (including projections).
• Coordinate and build relationships with the SBA, State and Banks to ensure successful facilitation of the loan funding process, which includes tracking and on-going client support.
• Manage the execution of the response and recovery work plan to support businesses as they restart, stabilize, and recover by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating, and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures
• Provide business consulting to business owners, on a one-on-one or in small groups, in the areas of business and financial planning and general business practices that will result in economic impact including COVID-19 to identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business within realistic timeframes and resources.
• Participate in CRCD staff events, planning events and retreats as needed.
• Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures.
• Representing the BSC within the community to public and private entities
• Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given.
• Assist in the development and coordination of business finance workshops.
• Support strategic priorities and goals established in CRCD’s 5-year strategic plan.
• Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success.
• Promote a positive, collaborative work environment and culture of accountability.
• Analyze credit reports, business plans, and tax returns to assess loan feasibility.

Requirements

• Experience in working with small businesses from diverse cultural backgrounds.
• Familiarity with CRM platforms and cloud-based software applications
• Ability to occasionally work on weekends.
• Client needs may require some evening or weekend appointments in person or by phone or e-mail or travel from the BSC location to a client’s business location in the region.
• Bachelor’s degree or equivalent experience in business administration, finance, or related field
• Be available to attend community outreach and engagement events outside of traditional work schedules.
• Must display professional and appropriate email etiquette.
• Proficient written and oral communication skills
• Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction,
• Ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency.
• Client needs may require some evening or weekend appointments in person or by phone or e- mail or travel from the BSC location to a client’s business location in the region.
• Knowledge of business planning, general business practices and business financing a must
• I am willing to travel to businesses in service area.
• Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
• Proficient in Microsoft Office (Excel, Word, Power Point)
• Five (5) years of professional experience in loan packaging, preferably alternative capital loans
• Able to learn quickly and work effectively with a wide range of communities and with minimal supervision.
• Extensive knowledge of various funding sources a must
• Comfortable in a fast-paced, changing environment and the ability to modify actions, direction or approach changing situations and expectations in a respectful and professional manner.
• Experience in working with economic development program, a plus.
• Ability to Develop pro forma statements, cash flows, and credit analysis.
• Ability to work independently, with minimal supervision.
• Bilingual in English/Spanish preferred.

Benefits

• Discount pet insurance through ASPCA
• Whole life insurance with cash benefits
• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Flexible Spending Account (FSA)
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Short & Long Term Disability
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• Identity Theft Protection and Legal Services
• Generous work/life balance

Training + Development

Interview process

Visa Sponsorship

Security clearance