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United Utilities

Instrumentation Field Service Engineer

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Provide field instrumentation maintenance, fault diagnosis, and compliance across NW sites.
14d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
North West, England, United Kingdom
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
fault diagnosis
root cause
instrumentation maintenance
planned maintenance
data reporting
safety compliance

You’ll work independently across multiple sites, while also collaborating with a supportive team to deliver high-quality technical solutions. Your input will also contribute to capital and operational projects, helping to ensure new assets are designed with maintainability in mind.

  • Diagnose and resolve faults in instrumentation and systems-based equipment.
  • Investigate recurring issues and recommend long-term solutions.
  • This role involves working in confined spaces.
  • Ensure compliance with Health & Safety regulations and internal procedures.
  • Provide accurate asset performance and repair data to support decision-making.
  • Deliver efficient instrumentation maintenance and installation services across operational sites.
  • Perform planned maintenance to reduce downtime and improve asset reliability.
  • Manage budgets and maintain financial control related to maintenance activities.
What you bring
apprenticeship
rotating equipment
health & safety
electrical maintenance
driving licence
diagnostic skills

We’re looking for a skilled Instrumentation Field Service Engineer to support the reliability and performance of our assets across the North West. This is a hands-on role involving planned, reactive, and proactive maintenance, ensuring compliance with all regulatory and company standards.

  • Participation in an out-of-hours standby rota is required.
  • Time-served apprenticeship or equivalent qualifications in a relevant discipline.
  • Familiarity with pumps, motors, and rotating equipment in process industries.
  • Ability to work independently while maintaining effective communication with teams and contractors.
  • Solid understanding of Health & Safety practices, including risk assessments and permit-to-work systems.
  • Access to financial wellbeing tools and resources.
  • Proven experience in electrical maintenance or engineering, ideally in a field-based or utilities environment.
  • Full UK driving licence (due to the mobile nature of the role).
  • Strong fault-finding and diagnostic skills across electrical systems, controls, and instrumentation.
Benefits

We foster a diverse and inclusive workplace where everyone can thrive. Join us and be part of a team that values your contribution and supports your professional growth.

  • Up to 7.5% performance-related bonus and recognition awards.
  • Competitive pension scheme with up to 14% employer contribution.
  • Discounts on gym memberships and digital fitness subscriptions.
  • Company-funded healthcare plan.
  • Enhanced parental leave and employee assistance programme.
  • 26 days annual leave (rising to 30 days with service), plus 8 bank holidays.
  • EVolve car scheme and ShareBuy options.
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
ÂŁ1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
ÂŁ1.6B over 5 years
Environmental Investment
Investing ÂŁ1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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