Field Service Coordinator at Ausnet in Melbourne, Victoria, Australia | Kablio

Role

Description

maintenance coordination

o&m services

risk audits

compliance management

asset lifecycle

pricing models

We’re looking for an Operations & Maintenance Specialist to join our dynamic team. You work closely with the Service Delivery Manager while maintaining a strong connection to the field. You will engage directly with customers and delivery partners to ensure best-in-class O&M service delivery across more than 20 large infrastructure sites valued at approximately $2B.

This is a unique opportunity to contribute to the development of O&M strategies and pricing models that support future network growth, while playing a critical role in optimizing asset performance and reliability.

Lead maintenance delivery by coordinating with partners to ensure activities meet program schedules, budgets, and performance targets.
Deliver exceptional Operations & Maintenance (O&M) services across 20+ major infrastructure sites valued at approximately $2B, ensuring optimal performance and reliability.
Manage risk and performance through audits, investigations, and accurate reporting to stakeholders and regulators.
Build strong customer and stakeholder relationships, developing outage strategies that improve asset availability and minimize penalty costs.
Champion compliance and governance, maintaining alignment with legislation, regulations, and AusNet standards through proactive industry engagement.
Shape O&M strategy and pricing models to support future network development and drive commercial success.
Optimize asset lifecycle by overseeing spares inventory, warranties, and defect liability periods, while collaborating with planners to reduce penalties.

Requirements

5+ years

hv

sap

transmission

stakeholder

commercial

With a 3/2 Hybrid split Office / WFH, this role can be based in Melbourne CBD and, Development & Future Networks team.

5+ years' experience in similar technical advisory role in similar industry
Understanding of substation and line equipment, layouts and HV operational planning and procedures
Experience with Asset Management systems such as SAP, Objective, JIRA or similar preferred
Experience working in electrical transmission industry preferred
Strong stakeholder engagement, influence and negotiation skills
Strong commercial acumen and business understanding
Proven ability to find win-win solutions to complex problems
Demonstrated ability to work with multiple sites, competing priorities and towards deadlines; ability to manage time and prioritise tasks effectively
Demonstrated ability to apply technical knowledge, skills and good judgement to deliver optimal business and customer outcomes

Benefits

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.

When you choose AusNet, you’ll join genuine people working together making Real. Progress

Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.
Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A$13B Assets

Total Assets Value

The company's total assets exceed A$13 billion, including high-voltage transmission lines, suburban distribution grids, and gas pipelines.

13,000 Towers

Transmission Infrastructure

Maintains over 13,000 transmission towers as part of its extensive electricity network.

50,000 km Lines

Electricity Distribution

Operates nearly 50,000 kilometers of distribution lines, connecting communities and businesses across urban and regional areas.

10,000 km Gas Mains

Gas Infrastructure

Manages 10,000 kilometers of gas mains, providing essential gas distribution services.

Moves clean energy—like wind and solar—from rural generators into Melbourne, powering communities and businesses.
Through its Mondo arm, delivers contracted energy services including solar connections and grid-intelligence tech.
Unusual for a network operator, manages both gas and electricity across generation, transmission, and distribution.

Culture + Values

We work safely: We never compromise on safety and we care for the wellbeing of people
We do what's right: We act with integrity and in the best interests of our company and our customers
We’re one team: We work together, treating our people fairly, valuing their differences and supporting their development
We deliver: We’re accountable to customers, communities, shareholders and each other

Environment + Sustainability

Net Zero by 2045

Emission Target

Company aims for net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with a 50% reduction target by 2030 from a 2022 baseline.

14% Emission Reduction

Yearly Progress

Achieved a 14% reduction in emissions in 2022/23 compared to 2021/22, driven by lower grid emissions intensity.

70% Renewable Energy

Energy Source

70% of facility electricity now sourced from GreenPower renewable energy, supporting sustainability goals.

5 GW Renewables Connected

Energy Capacity

Connected over 5 GW of large-scale renewable energy and storage, advancing clean energy infrastructure.

Corporate goal of net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with interim target of 50% reduction by 2030 (2022 baseline)
Generated 1.7 Mt CO₂‑e in 2022 (1.5 Mt from electricity line losses); committed to halve Scope 1 & 2 emissions by 2030
Connected over 4.3 GW large‑scale renewables plus 1.0 GW rooftop solar by Dec 2023 (additional 0.6 GW and 0.1 GW added in that year)
Connected more than 5 GW of large‑scale renewable energy and storage and over 200,000 rooftop solar customers overall
Reduced in‑house emissions by 18% in 2022/23 via SF₆ reduction and renewable energy use
Expanding network capacity (e.g., Western Renewables Link) to integrate renewables and EVs, enhance resilience
Replacing high‑leak gas equipment, refurbishing pipelines (800 km replaced since 2009) to prepare for hydrogen/renewable gas transition

Inclusion & Diversity

50%

Key Management Personnel Female

Half of the company's key management roles are held by women.

31%

Female Workforce Representation

Women make up over a third of the company's total workforce.

38%

Female Board Representation

Women hold nearly 40% of seats on the company's board.

43%

Female Manager Appointments

Over two-fifths of external manager roles were filled by women.

38% of external non‑manager appointments were female.
Recruitment uses gender-balanced shortlists, at least one female interview panel member, and monitors gender pay equity.
Established Inclusion & Diversity Council across executive and employee networks.
Operates Employee Network Groups: Women; Accessibility & Neurodivergence; Pride; Cultural & Ethnic Awareness; Early Careers.
Supports Work 180, Diversity Council of Australia, Pride in Diversity, Liptember Foundation partnerships.

Articles

Role

Description

maintenance coordination

o&m services

risk audits

compliance management

asset lifecycle

pricing models

Lead maintenance delivery by coordinating with partners to ensure activities meet program schedules, budgets, and performance targets.
Deliver exceptional Operations & Maintenance (O&M) services across 20+ major infrastructure sites valued at approximately $2B, ensuring optimal performance and reliability.
Manage risk and performance through audits, investigations, and accurate reporting to stakeholders and regulators.
Build strong customer and stakeholder relationships, developing outage strategies that improve asset availability and minimize penalty costs.
Champion compliance and governance, maintaining alignment with legislation, regulations, and AusNet standards through proactive industry engagement.
Shape O&M strategy and pricing models to support future network development and drive commercial success.
Optimize asset lifecycle by overseeing spares inventory, warranties, and defect liability periods, while collaborating with planners to reduce penalties.

Requirements

5+ years

hv

sap

transmission

stakeholder

commercial

With a 3/2 Hybrid split Office / WFH, this role can be based in Melbourne CBD and, Development & Future Networks team.

5+ years' experience in similar technical advisory role in similar industry
Understanding of substation and line equipment, layouts and HV operational planning and procedures
Experience with Asset Management systems such as SAP, Objective, JIRA or similar preferred
Experience working in electrical transmission industry preferred
Strong stakeholder engagement, influence and negotiation skills
Strong commercial acumen and business understanding
Proven ability to find win-win solutions to complex problems
Demonstrated ability to work with multiple sites, competing priorities and towards deadlines; ability to manage time and prioritise tasks effectively
Demonstrated ability to apply technical knowledge, skills and good judgement to deliver optimal business and customer outcomes

Benefits

When you choose AusNet, you’ll join genuine people working together making Real. Progress

Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.
Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A$13B Assets

Total Assets Value

The company's total assets exceed A$13 billion, including high-voltage transmission lines, suburban distribution grids, and gas pipelines.

13,000 Towers

Transmission Infrastructure

Maintains over 13,000 transmission towers as part of its extensive electricity network.

50,000 km Lines

Electricity Distribution

Operates nearly 50,000 kilometers of distribution lines, connecting communities and businesses across urban and regional areas.

10,000 km Gas Mains

Gas Infrastructure

Manages 10,000 kilometers of gas mains, providing essential gas distribution services.

Moves clean energy—like wind and solar—from rural generators into Melbourne, powering communities and businesses.
Through its Mondo arm, delivers contracted energy services including solar connections and grid-intelligence tech.
Unusual for a network operator, manages both gas and electricity across generation, transmission, and distribution.

Culture + Values

We work safely: We never compromise on safety and we care for the wellbeing of people
We do what's right: We act with integrity and in the best interests of our company and our customers
We’re one team: We work together, treating our people fairly, valuing their differences and supporting their development
We deliver: We’re accountable to customers, communities, shareholders and each other

Environment + Sustainability

Net Zero by 2045

Emission Target

Company aims for net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with a 50% reduction target by 2030 from a 2022 baseline.

14% Emission Reduction

Yearly Progress

Achieved a 14% reduction in emissions in 2022/23 compared to 2021/22, driven by lower grid emissions intensity.

70% Renewable Energy

Energy Source

70% of facility electricity now sourced from GreenPower renewable energy, supporting sustainability goals.

5 GW Renewables Connected

Energy Capacity

Connected over 5 GW of large-scale renewable energy and storage, advancing clean energy infrastructure.

Corporate goal of net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with interim target of 50% reduction by 2030 (2022 baseline)
Generated 1.7 Mt CO₂‑e in 2022 (1.5 Mt from electricity line losses); committed to halve Scope 1 & 2 emissions by 2030
Connected over 4.3 GW large‑scale renewables plus 1.0 GW rooftop solar by Dec 2023 (additional 0.6 GW and 0.1 GW added in that year)
Connected more than 5 GW of large‑scale renewable energy and storage and over 200,000 rooftop solar customers overall
Reduced in‑house emissions by 18% in 2022/23 via SF₆ reduction and renewable energy use
Expanding network capacity (e.g., Western Renewables Link) to integrate renewables and EVs, enhance resilience
Replacing high‑leak gas equipment, refurbishing pipelines (800 km replaced since 2009) to prepare for hydrogen/renewable gas transition

Inclusion & Diversity

50%

Key Management Personnel Female

Half of the company's key management roles are held by women.

31%

Female Workforce Representation

Women make up over a third of the company's total workforce.

38%

Female Board Representation

Women hold nearly 40% of seats on the company's board.

43%

Female Manager Appointments

Over two-fifths of external manager roles were filled by women.

38% of external non‑manager appointments were female.
Recruitment uses gender-balanced shortlists, at least one female interview panel member, and monitors gender pay equity.
Established Inclusion & Diversity Council across executive and employee networks.
Operates Employee Network Groups: Women; Accessibility & Neurodivergence; Pride; Cultural & Ethnic Awareness; Early Careers.
Supports Work 180, Diversity Council of Australia, Pride in Diversity, Liptember Foundation partnerships.

Articles