Application Specialist

Job Summary: The Application Specialist is responsible for application support, database management, installation, and maintenance of software while also supporting the daily administration and management of the Metropolitan Nashville Airport Authority's Enterprise Systems, and serves as a key liaison between the business system owner, system users, vendors, and IT support staff.

• Programs and maintains desktop and mobile software applications for enterprise-wide data collection.
• Fields daily user questions and troubleshoots users' issues by incorporating a blend of technical acumen and customer service.
• Create and document technical specifications for database code, e.g., stored procedures, scripts, and database triggers.
• Completes regular maintenance and updates on applications to ensure they remain efficient, secure, and up-to-date with the latest technology standards.
• Prepares test data and makes test runs of new programs.
• Create and manage database reports, visualizations, and dashboards.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs necessary research to create functional documents.
• Defines databases and maintains accuracy and consistency in data dictionary for all applications.
• Consults with supervisors/managers and users on new projects and needs.
• Creates flowcharts.
• Develops and designs general and detailed information systems to meet business needs, ensuring compatibility with existing systems.
• Develops and reviews disaster and business recovery processes for critical information systems to ensure a quick recovery in event of an outage or disruption.
• Communicates with users to resolve configuration problems and to document business requirements.
• Manages and supports company-specific software and web applications that are used to complete business functions.
• Plan and implement database monitoring, backup recovery, and high availability strategies.
• Develops and maintains integration of databases between applications and airport enterprise systems.
• Monitor database performance, tune servers and applications, optimize databases, implement changes, and apply new patches and versions when required.
• Analyzes technical problem areas, troubleshoots, and identifies new business opportunities.
• Maintains regular and on-time attendance.
• Functions as database administrator.
• Follows all safety regulations.
• Documents and maintains historical records of programs, modifications, and operations activities.
• Coordinates with business owners and vendors to research, recommend, select, implement, manage, and support configuration of software packages purchased for business needs.
• Assists with analyzing functional needs of analytical reporting applications supporting business processes.

• 2-4 years of program development, project management, or related experience
• Bachelor's degree in information technology, management information systems, business information systems, or related field
• 4-7 years of program development, project management, or related experience
• Basic proficiency with programming or scripting languages.
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test
• High school diploma
• Experience with tools to include Power BI, Power Automate, and Power Forms.

Salary Range: $70,176- $95,477

*Final salary offer will be based on relevant skills and experience to the position.

• Annual/Bereavement/Military Leave
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Paid Holidays
• Deferred compensation plans
• Health Screenings