Maintenance Supervisor

Description

• Community Service Register (CSR): Ensure CSR is updated and properly utilized for maintenance functions. Maintain Preventative Maintenance Schedules as detailed in CSR
• Monthly Inspection: Walk property with Community Manager and review monthly inspection checklist. Inspect for liability issues, even if they are not on checklist. Be prepared to present an updated CSR for review. Advise Community Manager of any cost saving and efficiency ideas
• Grounds Inspection: On peak days (i.e. Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pick-up
• Budget: Keep a log of required, upcoming capital projects. As part of the budget process, review capital needs with the Community Manager and compile a required projects list
• Keeping maintenance shop in an organized and clean condition
• Maintaining the community effectively while following budget guidelines
• Maintenance Staff Meeting: Enforce uniform standard and nametags. Schedule/organize technicians and groundskeeper. Review cleanliness of shop and supplies status (Daily)
• Inspections: Perform all required inspections as detailed in the CSR. Inspect all
• Quarterly Unit Inspections: Oversee the change out of filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter)
• Purchasing all maintenance supplies in accordance with budget guidelines
• Overseeing the maintenance staff for the community
• Maintaining operations and response plans for issues such as asbestos lead and mold
• Equipment Inventory: Keep an accurate inventory of all equipment. Verify inventory at least monthly and provide a list of equipment to the Community Manager on a quarterly basis. Advise Community Manager of any needed equipment prior to order being placed
• Move-In Status Review: Meet with Community Manager within 15 days of move-in to
• Make-Ready: Review make-ready condition with contractors on an ongoing basis
• Providing training to all maintenance staff members to be able to fill-in as necessary
• Daily Community Manager Meetings: Meet with Community Manager at beginning and end of each day to review maintenance issues and make-ready status. Communicate all
• Maintenance Inventory: Check inventory on a weekly basis. Order supplies as needed. Utilize approved vendors (i.e. Century Supply) where possible and minimize retail purchases (i.e. Ace and Home Depot)
• Completing service request records and informing the Community Manager of any resident maintenance issues
• Key Log: Check key log daily. Ensure all keys are accounted for at end of day. If office is open late, ensure office staff knows to check prior to close
• Warranties: Where applicable, keep a log of warranty dates for major appliances and HVAC. Ensure equipment is inspected prior to the end of the warranty period
• Unit Inspection Pre-Move Out: Start the unit inspection at least 90 days prior to move-in and walk all units. This inspection can be a part of the quarterly maintenance inspection
• ADA: Be up to date on ADA policies. Advise Community Manager on issues
• Workorders: Schedule workorders and complete workorders as necessary. Ensure 24-hour response policy. (Daily)
• Logs: Maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets
• Make-Ready Preparation: Get make-ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed (if utilized)
• Adhering to all government policies including OSHA and EPA guidelines
• Common Areas: Ensure maintenance of common areas on weekends and Saturday afternoon cleans. (Weekly)
• Scheduling work orders
• Vendor Coordination: Coordinate all vendors during process and ensure that vendors stay on schedule
• Providing excellent service to residents, guests, employees and contractors
• Make-Ready Board: Update make-ready board and make-ready schedule in the CSR. (Daily)
• Overtime Review: Enforce overtime policy. Ensure no overtime during week if possible. Communicate overtime status every Monday to Community Manager. (Weekly)
• Landscaping: Perform a monthly, scheduled walk with landscaping contractor to
• Unit Inspection Post-Move In: As part of the quarterly maintenance review, coordinate the walk all units within 90 days of move-in
• Pool maintenance: Ensure weekly maintenance and coverage on weekends during season
• Overseeing the completion of routine service requests within 24 hours
• Trash compactor oversight: Ensure coverage on weekends or in supervisor’s absence. (Weekly)
• Breezeway Cleanliness: Enforce trash standards on property. Put out trash notices. (Daily)
• Monthly Safety/Training Meeting: Conduct a monthly safety meeting to keep all personnel informed of safety regulations and changes. Include training topics to ensure that all staff members can fulfill their responsibilities and are able to move up in the organization over time. Utilize meeting to ask about problems and get feedback on better ways of doing things and improved cost control
• Training: Ensure that Maintenance Staff has proper training and certifications. Alert Community Manager to training needs so that classes may be scheduled
• Car Check: Walk entire property for car check on a monthly basis. Delegate car check to maintenance staff on a weekly basis. Communicate issues to Community Manager for follow-up
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas
• Emergency Vendor List: Maintain an on-call list for critical, time sensitive, vendor functions: gates, outside plumbing lines, major electrical, tree removal, and mold remediation
• On Call: Provide on call coverage during non business hours. On larger properties, schedule maintenance on call amongst maintenance staff. Ensure all weekends are covered appropriately
• Schedule: Ensure maintenance coverage during all operating hours
• Calendar: Develop calendar for breezeway cleans and other non-daily tasks. Use Community Service Schedule in CSR for guidance
• Move-Outs: After Community Manager inspection, walk all move-outs prior to make-ready to determine whether touch ups can be done or full paint is needed. (daily/as needed)
• Reviewing work with all outside contractors prior to completion

Requirements

• 2 to 3 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Excellent customer service skills
• Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer
• Effective time management skills
• Able to work weekends or overtime as job requires
• Able to follow directions from a supervisor
• Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Patient, even-tempered and works well under pressure
• 2 to 3 years hands-on general maintenance experience
• Must have own tools
• Able to climb and work from ladders and the ability to lift and carry heavy loads
• Able to lead, manage and train others
• Must be HVAC certified
• Able to be an effective team player and interact well with others
• Common Area Inspection: Walk Common areas daily, before 10 am
• Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
• Professional demeanor resulting from previous maintenance experience
• Good communication and listening skills
• Working knowledge of electric, plumbing, HVAC and basic construction
• Organized and detail-oriented
• Associate degree (A. A.) or equivalent from two-year college or technical school;
• Able to accept constructive criticism
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Able to maintain confidentiality
• Ability to read and understand operating statements and budgets
• Able to understand and follow posted work rules and procedures

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance