Benefits & Leave Administration Coordinator | TeamOps

Description

• Maintain and update employee benefit data in our HRIS and carrier/vendor systems
• Audit benefits and leave data regularly to ensure compliance and data integrity
• Respond to employee inquiries about benefit options, leave policies, eligibility, and status in a timely, clear, and empathetic manner
• Coordinate with internal stakeholders (managers, TeamOps) and external administrators/carriers to ensure seamless leave processing
• Help design and improve HR processes, suggesting changes that make systems more scalable, accurate, or user-friendly
• Facilitate benefits enrollment, life event changes, and terminations for medical, dental, vision, life, disability, and other offerings
• Maintain confidential employee records in accordance with legal and company standards
• Manage leave-of-absence administration (e.g., FMLA, parental leave, short- and long-term disability), including tracking documentation, timelines, and communications
• Support monthly benefits billing reconciliation, working closely with finance and external carriers
• Prepare reports, dashboards, and analytics using Excel — leveraging pivot tables, formulas, and data validation to produce insights

Requirements

• A bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent relevant experience)
• Excellent communicator — you’re comfortable talking with people (employees, managers, external partners) and explaining benefits topics clearly
• Exceptionally detail-oriented — you catch inconsistencies, you double-check, you maintain high data integrity
• Strong Excel skills — you know your way around pivot tables, VLOOKUP / XLOOKUP, and can clean or analyze data
• Highly organized, with the ability to manage multiple tasks and deadlines
• Exposure to HRIS systems (Paylocity, ADP etc.)
• Familiarity with federal or state leave laws (like FMLA) or benefits compliance
• Internship or previous experience in HR or People Ops
• Discreet and trustworthy — you handle confidential employee information with care

Benefits

• Eager to learn and grow — you’re motivated by the opportunity to build strong foundations in HR in a high-growth, impact-driven environment

Training + Development

Interview process

Visa Sponsorship

Security clearance