Vice President, Operations
Msupply
Oversee multi‑site operations, safety, finance, and strategy to drive profitability.
9 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Nashua, NH
Field
Company Size
130 Employees
Service Specialisms
Appliance Parts
HVAC
Plumbing
Commercial Kitchens
Pool and Spa
Sector Specialisms
Healthcare
Pharmaceuticals
Immunisation
HIV
Family Planning
Cold Chain Monitoring
Warehouse Management
Role
What you would be doing
operations coordination
inventory management
performance reporting
sop implementation
process improvement
safety management
- Run & Scale Operations: Responsible for the coordination of operations across multiple locations, including, purchasing, receiving, storage, and distribution of products. Develop the operational plans to scale overall business capacity through branch footprint and network optimization as well as new sites to support growth strategies. Ensure assigned districts have the seasonal inventory required to meet customer demands.
- Performance Metrics: Monitor performance metrics to assess the effectiveness of operations. Develop, monitor, and report on operating costs relative to budget. Communicate circumstances that may cause significant budget overruns and identify ways to lessen impact on overall budget.
- Cultural Development: Foster a positive and collaborative work culture that supports innovation and employee engagement.
- Business Development: Coordinate with Regional Sales to contribute to business development efforts by identifying new opportunities and driving growth.
- Lead the implementation of new and revised Standard Operating Procedures (SOPs) within the assigned region, ensuring alignment with company policies, regulatory requirements, and industry best practices. Provide guidance and training to regional staff on the application and importance of SOPs in daily operations.
- Strategic Leadership and Process Improvement: Identify and implement strategies to drive continuous improvement in safety, productivity, cost effectiveness, customer service, quality of work life, which lowers operating costs and implements best practices in operations. Stay abreast of industry trends and apply relevant knowledge to drive continuous improvement.
- Cross Department Collaboration: Work closely with other departments, such as Supply Chain, Sales, and Customer Operations to ensure that our customers are satisfied, and operations align with company objectives.
- Safety Leadership: Drives a strong safety culture where everyone is accountable for the health, safety and well-being of team members. Promote employee participation in actively managing EHS through identification and mitigation of hazards. Ensure timely reporting and investigation of EHS events.
- Team Leadership: Ensure facility teams are staffed appropriately to meet business requirements. Mentor, train, and coach regional operations managers to understand the organization and their roles within the organization, fostering an environment of accountability and excellence. Guide, motivate, and develop the team, setting and tracking performance goals.
- Operation of office equipment (computers, phones, scanners) for up to 8 hours
What you bring
financial acumen
ops leadership
project management
10+ years
bachelor's
strategic
- Ability to develop and successfully execute strategic initiatives.
- Able to achieve and maintain credibility and respect within the organization while leading and inspiring people to achieve results.
- Strong financial acumen and analytical skills with a strong understanding of budgeting and cost control
- Ability to exercise independent judgment and take action by using strong analytical skills including thorough risk assessments.
- Financial Management: Understand financial statements with an eye on executing continuous improvement with a focus on on-time delivery, labor productivity, cost reduction, and overall margin improvement.
- 10+ years of experience in Operations leadership roles, managing multiple sites with permanent and temporary workforce.
- Proven track record of successfully managing matrix operations and teams with strong project management skills
- Bending, lifting, and carrying up to 10 lbs.
- Sitting for up to 8 hours, with periods of standing and walking
- Able to develop plans that connect business strategies and the daily operations of branch sites while effectively prioritizing and executing tasks
- Excellent communication and interpersonal skills. Able to interact and communicate effectively with employees and customers at various levels
- Frequent use of hearing and speech for communication (up to 6 hours daily)
- Strong customer service orientation with an entrepreneurial mindset and a passion for driving innovation
- Bachelor's degree in business administration, operations management, or a related field preferred
- Extended use of hands and arms for computer tasks
- Visual acuity for near, far, color, and peripheral vision, with depth perception and focus adjustment
- Ability to think strategically and adapt to a rapidly changing environment
- 401(k) plan with company contributions
- Paid time off, including vacation, holidays, and personal days
- Medical, dental, vision, and prescription coverage effective immediately
- HSA/FSA options and an Employee Assistance Program (EAP)
- Weekly pay, employee discounts, and more
- Life insurance and short- and long-term disability coverage
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearance- final offers contingent upon completion of job‑related pre‑employment checks and screenings.
- for roles requiring a company vehicle, a motor vehicle record (mvr) check may be conducted.
- employer participates in e‑verify to confirm employment eligibility.
People also searched
Company
Overview
- Founded with a mission to enhance the distribution of medical and pharmaceutical products.
- Specializes in delivering efficient and reliable supply chain solutions for healthcare.
- Works across various markets, ensuring critical medicines and medical supplies reach the right people at the right time.
- Focused on improving procurement processes through technology-driven solutions.
- Has a strong presence in emerging markets, providing vital support to public health initiatives.
- Offers end-to-end supply chain management, from procurement to delivery.
- Its platform simplifies inventory management, orders, and deliveries for healthcare providers.
- Notably efficient in streamlining the flow of essential medical goods to underserved regions.
36,000 Professionals
Annual Service Commitment
This figure highlights the company's dedication to serving a large number of professionals each year.
99.5% Ship-Clean
Operational Excellence
This high ship-clean rate demonstrates the company's commitment to delivering products in perfect condition.
- Customer service: “the right decision is the one that serves our customers’ best interest — every time, in every situation.”
- Teamwork and professionalism: value experienced, career‑minded employees focused on collaboration.
- Speed and reliability: “Right Products. Right Now.” across all brands.
40 Countries
Countries and People Served
The platform is used in over 40 countries, providing cost-effective health outcomes and improving medicine availability for hundreds of millions of people.
- Committed to minimising negative impacts on natural resources and ecosystems in supply chain operations.
- Foundation develops and promotes ways of working that reduce use of scarce resources by themselves and partners.
- Returns all profits to charitable purpose, ensuring long-term focus on sustainable outcomes.
- Foundation board commits to gender balance on internal and external boards.
- Board composition reflects commitment to diverse expertise and equitable governance.
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