Cash Applications Specialist

Description

• Investigating and resolving payment discrepancies such as short payments, overpayments, or chargebacks, by communicating with internal teams.
• Applying incoming payments (including Lockbox, ACH, wire transfers, and credit card payments) to the correct customer accounts and invoices within the company's accounting ERP system.
• Reconciling daily cash receipts to customer invoices, ensuring that all payments are correctly matched and applied. This also involves identifying and resolving discrepancies or unapplied payments, posting of adjustments and clearings to customer accounts such as sales tax adjustments.
• Processing customer account adjustments, including credits, refunds, small balance write-offs, and tax adjustments while ensuring proper documentation and approval.
• Clearing/Netting all Cash in Advance or Prepaid Accounts:
• Maintaining all Prepay/Cash/Visa Accounts to ensure invoices are cleared, open balances are investigated for collection and over payments are being refunded when necessary.
• Provide necessary documentation during audit when requested.
• Working closely with various departments, such as credit and collections, sales, and customer service, to resolve payment-related issues and ensure smooth operations.

Requirements

• Ability to learn billing software systems and access online support/tools.
• Prior experience with JDE a plus.
• Associate degree or minimum of three years of experience with high volume cash application.
• Proficiency with Microsoft Office is required. Focus on Excel – V-lookups/ Pivot Tables
• Attention to detail.
• Retail/ Manufacturing cash experience a plus.
• General math and data entry skills.
• Strong analytical and problem-solving skills and critical thinking skills.
• Ability to set deadlines and prioritize activities.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance