Environmental, Social & Governance (ESG) Reporting
Sector Specialisms
Multifamily Housing
Retail
Real Estate Financing
Grocery Anchored Shopping Centers
Class A Multifamily Properties
Role
Description
preventative maintenance
emergency repairs
appliance installation
logbook management
inventory management
amenity upkeep
Receive resident complaints in a calm, open, and professional manner.
Supports the Service Manager in meeting budget responsibilities.
Communicate with residents and prospects in a manner consistent with PAC's standards.
Read and/or listen to resident requests/complaints.
You will be required to perform certain resident service functions or make upgrades to the apartment home. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a step ladder while lifting.
Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.
Prepares vacant apartments to make rent ready.
Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).
Assists in monitoring contractors work performance.
Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
Follows and promotes company policies and procedures.
Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
On occasion, you may be involved in repairs to the building structure. You may be required to move or transport several different building type materials weighing several pounds to over 300 pounds.
Maintains logbooks and databases; enters service requests and status updates into database.
Performs preventative maintenance work.
Interacts directly with residents.
Maintain (clean, orderly, and in working conditions) all amenity areas (pool, compactors, weight rooms, parking decks, etc.)
Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
Deliver newsletters, correspondence, etc. to residents' apartment.
At certain times you will be required to perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates). All functions require different physical exertion, and their weight depends on the equipment (usually in excess of 100 pounds).
As part of your daily maintenance routine, you may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.
Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
If the property does not have a housekeeper, Apartment Maintenance Technician light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
Requirements
refrigeration certification
maintenance experience
hand tools
troubleshooting
driver's license
budget
Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
1-3 years Maintenance experience (apartment maintenance experience preferred).
Must be able to use various hand tools and test equipment.
Must be able to push and pull up to 300 pounds on wheels.
Must be able to lift-up to 50 pounds.
Troubleshooting and problem-solving skills.
A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
Budget or basic business finance helpful.
Must be able to bend, stoop, and kneel for extended periods of time.
Must be able to climb ladders of up to 40 feet in height.
Must be able to use a hand-truck.
Valid driver's license (free from major moving violations) and dependable transportation.
Benefits
Generous PTO program
Educational Assistance Program (tuition and certifications)
Commercial laundry rooms are equipped with single washing machines and/or stacked (double) clothes dryers which you will be required to move in order to repair and perform preventative maintenance. These machines range in weight from 120 to 300 pounds.
401k with exceptional employer match
Associate Apartment Discount
Company-paid employee assistance, mental health, and wellness programs
Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
13 paid holidays plus 3 floating holidays and paid volunteer day
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2008 Founded
Year Established
The company was established in 2008 as a foundational step in its journey to become a key player in real estate investment.
Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S.
Successfully built a diverse portfolio focused on long-term value and attractive returns for investors.
Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets.
Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability.
Known for its hands-on approach to property management and high operational standards.
Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas.
Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.
Culture + Values
Integrity and Transparency
Respect and Teamwork
Excellence in Service
Passion for Performance
Commitment to Innovation
Environment + Sustainability
2050
Net-Zero Target
They aim to achieve net-zero carbon emissions by this year, demonstrating a long-term commitment to sustainability.
Focus on energy-efficient building operations, water conservation, and waste reduction.
The company invests in sustainability initiatives that reduce environmental impact while improving property performance.
Ongoing efforts to incorporate renewable energy solutions into new and existing properties.
Development of green-certified buildings to enhance environmental sustainability.
Inclusion & Diversity
Growing female executives
Percentage of female executives in leadership roles
Reflects the company's commitment to gender diversity and equal representation in leadership positions.
The company is dedicated to fostering a diverse and inclusive workplace where everyone is respected and valued.
Ongoing initiatives to ensure equal opportunities for employees across all demographics.
Regular employee training on inclusivity and awareness.