Instructional Designer

Description

• Audit content for ADA compliance
• Record, edit, and produce video content
• Package eLearning and videos into learning modules
• Consult with Program Managers and subject matter experts to identify learning gaps and content requirements
• Provide basic administration and training for sales enablement tools
• Add content to learning/content management systems and invite/assign learners to appropriate content.
• Work with Program Managers to ensure all materials adhere to Product Marketing and Sales Enablement standards.
• Create instructional materials that are functional, intuitive, informative, interactive, and consistent with sound instructional design principles to assist product and skills training.
• Design and develop eLearning content
• Use adult learning best practices to identify learning objectives, performance outcomes, and evaluative strategies to deliver content.
• Create learning aids

Requirements

• Communicates effectively and proactively, both verbally and in writing.
• Showcases good problem-solving and time management skills.
• Analytical and Technical Writing Skills: Ability to translate complex technical information into simple, clear, and engaging training materials.
• Experience using Google Suite
• Bachelor’s degree in Communications, Adult Education, Instructional Systems Design, or equivalent experience
• Strong customer-service orientation and commitment to ensuring timely, quality solutions to customer issues.
• Collaboration Skills: Strong communication skills to work closely with Program Managers and support the development of eLearning modules, presentations, and other training materials.
• Ability to work as part of a collaborative team in a complex, changing business environment. Comfortable working with a blended team of remote and in-office team members.
• Experience with sales enablement, revenue operations, adult learning and instructor led training development
• 3 to 5 years of work experience in instructional design or video production, preferably with a software company
• Storyboarding: Ability to create clear and effective storyboards to guide content development.
• eLearning Tools Expertise: Proficiency in Storyline and Rise for eLearning authoring, and Camtasia for video editing.
• Instructional Design Frameworks: Familiarity with frameworks like ADDIE or others to ensure structured and effective course development.
• Experience with technical writing
• Experience using multimedia authoring tools (such as Camtasia, Articulate, Adobe) to develop online learning
• Preferred experience as an administrator of learning management systems and/or sales enablement platforms (such as Docebo, Gong, and Seismic)
• Experience creating job aids, presentation materials, and other sales support materials
• LMS Experience: Knowledge of platforms like Docebo or similar LMS tools, including managing course uploads, enrolling users, and generating reports for Program Managers.
• Adaptable to changes in the work environment, manages competing demands and can deal with frequent changes, delays, or unexpected events.
• Working knowledge of streaming audio and video, compression methods, file types, and format.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance