Property Partnerships Account Manager at Pinnacle Group Limited in London, England, United Kingdom | Kablio

Role

Description

revenue monitoring

invoicing

budget setting

pricing schedules

client relations

kpi reporting

To raise and monitor revenue streams within contractual agreements for services inclusive of monitoring and ensuring uplifts are increased when due.
To manage and complete monthly invoicing across the revenue streams and compile month end commentary as required.
To assist with internal budget setting across the business, working alongside the dedicated Business Partner to Homes for key clients under management.
To set the standard with the operations team once pricing schedules have been set and agreed management contracts for new business, to allow the mobilisation manager to onboard the assets and operations to effectively manage such contracts efficiently and in line with contractual requirements.
Develop, promote and maintain strong relations with clients, both internal and external stakeholders.
To deliver monthly KPI reporting packs and co-ordinate with the Partnerships Account Director and Associate Director of Operations to ensure all reporting packs inclusive of monthly finance packs, KPIS/P&L/ G2N/ OPEX budgets as required to all clients when due.
To present, lead and deliver performance contract meetings, reporting packs as required within the contracted terms with clients and be the key point of delivery, working with the operations team to complete the commercial objectives monthly in a comprehensive manner.

Requirements

stakeholder engagement

property management

financial acumen

project leadership

arla

cih

Excellent stakeholder engagement and relationship-building skills, both internally and externally.
Proven experience in the PRS, Exposure to leading operational property management or holding a senior property management position.
Strong financial acumen, including experience with KPI reporting, P&L management, and budget oversight.
Ability to lead and deliver complex projects, ensuring compliance, onboarding efficiency, and service improvements in a fast-paced environment.
ARLA or CIH qualification is desirable

Benefits

Company Bonus
Personal Development Plans
Season Ticket Loans
Retail Discounts
Maternity/paternity packages
Additional Annual Leave
Cycle to Work Scheme
Enhanced Pension Scheme
Sick Pay Schemes
Employee Assistance Programme
Private Medical Insurance
Childcare Assistance
Flexible Working Arrangements
Life Assurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 years

Years in Operation

The company has been operational for over three decades.

70,000 homes

Managed Properties

Overseeing a significant portfolio of mixed-tenure housing units across the UK.

160+ sites

Educational Facilities

Provides facilities management services to a wide range of educational institutions.

49,000 homes

Military Housing

Responsibly manages housing for Armed Forces families under long-term contracts.

Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities.
Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services.
It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship.
Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

Culture + Values

Be smart, on time, polite and courteous, embrace diversity and take care of company property and the impact our work has on communities.
Embrace the contributions of others, be inclusive in decision-making and get involved in areas outside your own work area and in the communities we work in.
Do what you say you’re going to do, respect confidentiality and uphold the reputation of the company.
Look for better ways of working, challenge poor behaviour and performance.
Take personal responsibility, exceed individual objectives and make a positive difference by putting customers first, being responsive and solving their problems.

Environment + Sustainability

Net Zero by 2025

Emissions Reduction Target

Direct emissions reduction target set for 2025, aligned with Science Based Targets.

21% CO₂ Reduction

Revenue Growth with Lower Emissions

Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.

38% Scope 1 Reduction

Emissions from Operations

Significant reduction in direct emissions from company operations.

127% EV Growth

Electric Vehicle Deployment

Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.

Fleet electrification: 41 electric/hybrid vehicles deployed; now 23% of fleet.
FY24 emissions per £1 million revenue: 78.77 tCO₂e, an 8% reduction from FY23.

Inclusion & Diversity

74% Employees

Trust in Decision-Making

74% of employees feel trusted to make decisions independently in their roles.

79% Employees

Reflect Values

79% of employees believe their behavior aligns with company values.

70 Apprentices

Apprenticeship Enrolment

70 staff members participated in apprenticeship programs in FY24.

Investors in People silver accreditation; noted for advanced organisational values, colleague empowerment, sustainability and continuous improvement culture.

Articles

Careers

About Us

Role

Description

revenue monitoring

invoicing

budget setting

pricing schedules

client relations

kpi reporting

To raise and monitor revenue streams within contractual agreements for services inclusive of monitoring and ensuring uplifts are increased when due.
To manage and complete monthly invoicing across the revenue streams and compile month end commentary as required.
To assist with internal budget setting across the business, working alongside the dedicated Business Partner to Homes for key clients under management.
To set the standard with the operations team once pricing schedules have been set and agreed management contracts for new business, to allow the mobilisation manager to onboard the assets and operations to effectively manage such contracts efficiently and in line with contractual requirements.
Develop, promote and maintain strong relations with clients, both internal and external stakeholders.
To deliver monthly KPI reporting packs and co-ordinate with the Partnerships Account Director and Associate Director of Operations to ensure all reporting packs inclusive of monthly finance packs, KPIS/P&L/ G2N/ OPEX budgets as required to all clients when due.
To present, lead and deliver performance contract meetings, reporting packs as required within the contracted terms with clients and be the key point of delivery, working with the operations team to complete the commercial objectives monthly in a comprehensive manner.

Requirements

stakeholder engagement

property management

financial acumen

project leadership

arla

cih

Excellent stakeholder engagement and relationship-building skills, both internally and externally.
Proven experience in the PRS, Exposure to leading operational property management or holding a senior property management position.
Strong financial acumen, including experience with KPI reporting, P&L management, and budget oversight.
Ability to lead and deliver complex projects, ensuring compliance, onboarding efficiency, and service improvements in a fast-paced environment.
ARLA or CIH qualification is desirable

Benefits

Company Bonus
Personal Development Plans
Season Ticket Loans
Retail Discounts
Maternity/paternity packages
Additional Annual Leave
Cycle to Work Scheme
Enhanced Pension Scheme
Sick Pay Schemes
Employee Assistance Programme
Private Medical Insurance
Childcare Assistance
Flexible Working Arrangements
Life Assurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 years

Years in Operation

The company has been operational for over three decades.

70,000 homes

Managed Properties

Overseeing a significant portfolio of mixed-tenure housing units across the UK.

160+ sites

Educational Facilities

Provides facilities management services to a wide range of educational institutions.

49,000 homes

Military Housing

Responsibly manages housing for Armed Forces families under long-term contracts.

Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities.
Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services.
It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship.
Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

Culture + Values

Be smart, on time, polite and courteous, embrace diversity and take care of company property and the impact our work has on communities.
Embrace the contributions of others, be inclusive in decision-making and get involved in areas outside your own work area and in the communities we work in.
Do what you say you’re going to do, respect confidentiality and uphold the reputation of the company.
Look for better ways of working, challenge poor behaviour and performance.
Take personal responsibility, exceed individual objectives and make a positive difference by putting customers first, being responsive and solving their problems.

Environment + Sustainability

Net Zero by 2025

Emissions Reduction Target

Direct emissions reduction target set for 2025, aligned with Science Based Targets.

21% CO₂ Reduction

Revenue Growth with Lower Emissions

Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.

38% Scope 1 Reduction

Emissions from Operations

Significant reduction in direct emissions from company operations.

127% EV Growth

Electric Vehicle Deployment

Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.

Fleet electrification: 41 electric/hybrid vehicles deployed; now 23% of fleet.
FY24 emissions per £1 million revenue: 78.77 tCO₂e, an 8% reduction from FY23.

Inclusion & Diversity

74% Employees

Trust in Decision-Making

74% of employees feel trusted to make decisions independently in their roles.

79% Employees

Reflect Values

79% of employees believe their behavior aligns with company values.

70 Apprentices

Apprenticeship Enrolment

70 staff members participated in apprenticeship programs in FY24.

Investors in People silver accreditation; noted for advanced organisational values, colleague empowerment, sustainability and continuous improvement culture.

Articles

Careers

About Us