Field Service Representative

Overview

Install, commission, maintain, and troubleshoot high‑voltage substation equipment on site

Key Responsibilities

• project lead
• installation
• commissioning
• testing
• customer engagement
• compliance

Tasks

-Lead field service projects and direct on-site crews; provide technical direction and clear status/reporting. -Deliver services both on-site and remotely as needed to meet customer SLAs. -Execute installation, commissioning, maintenance, and repair activities on high-voltage substation equipment—either Generator Circuit Breaker or Air-Insulated Switchgear (or similar)—in the field and at customer sites. -Perform electrical testing/diagnostics and support outage & construction activities in substations. -Engage with customers to anticipate needs and surface service or modernization opportunities that drive uptime and performance. -Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. -Troubleshoot and resolve electrical/mechanical failures; implement corrective and preventive actions to avoid repeat issues. -Recommend product/process improvements by feeding structured field insights to engineering and service teams. -Document work thoroughly, including test results, as-found/as-left conditions, and safety checks.

Requirements

• leadership
• ms office
• substation
• 2-5 years
• electrical eng
• travel 80%

What You Bring

-Demonstrated leadership coordinating/leading field crews and contractors. -Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. -Proficiency with MS Office and test-equipment software; valid U.S. driver’s license; willingness to travel extensively (up to ~80%) across North America (U.S., Canada, Mexico). -Hands-on experience with substation construction, electrical testing, and high-voltage apparatus (either technology); exposure up to 800 kV is a plus. -2-5 years of proven experience in technical field service work. -Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred. Trade education and experience in Industrial Mechanic and Electrical fields will be considered. -Strong electrical and mechanical aptitude; able to diagnose and resolve issues with minimal assistance.

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Benefits

-Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday). -Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms. -Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance -Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance -Health Care: medical, dental, vision, etc.

About Hitachi Energy Ireland Limited

-Leads in energy management with pioneering technologies. -Focuses on renewable energy to drive cleaner and efficient power systems. -Provides solutions across energy generation, transmission, and distribution. -Operates in sectors including wind, solar, utilities, and transportation infrastructure. -Innovates in industrial automation with cutting-edge energy optimization systems. -Involved in electrifying remote regions for improved energy access. -Employs digital tools for data-driven grid improvements and performance enhancement.

Sector Specialisms