Responsible for account maintenance requested from Sales Associates and Customers.
Handle incoming phone calls and emails from Lansing Associates and Customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning.
Perform account set-up in an accurate manner.
Review credit applications for accuracy.
Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts up to $50k approval level.
Requirements
excel
word
reconciliation
problem solving
bachelor's
teamwork
2 years related experience.
Ability to work effectively in a team environment.
Communication Proficiency.
Bachelor's degree is a plus, but not required.
Ability to work with a strong attention to detail.
Strong customer focus.
Ability to handle high transaction volume.
Ability to manage multiple tasks and meet deadlines.
Ability to reconcile accounting records.
Strong problem solving/decision-making skills.
High school diploma.
Basic proficiency with Excel and Word.
Benefits
Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
Company Paid Parental Leave
Growth/Development: Tuition Reimbursement & Training Programs
Culture: Great Place to Work Certified every year since 2019
Volunteer Time
Health and Wellness program
Work/Life Balance: Paid Vacation & Sick Days
Paid Holidays
Company Paid Life Insurance
Short Term & Long-Term Disability
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1955
Year Established
The company was established in 1955, marking the beginning of its journey as a regional distributor of exterior building products.
116 locations
National Presence
The company has expanded its operations to include 116 locations across the country, making it a leading national provider of exterior building products.
Series 90
Flagship Line
The company's flagship line of premium vinyl windows, the Series 90, represents its commitment to innovation and quality in new-construction and replacement projects.
Lifetime warranty
Product Assurance
The company offers a lifetime warranty on its products, ensuring durability and performance for years to come.
Specializes in premium vinyl new‑construction and replacement windows, including the flagship Series 90 line.
Typically partners with contractors on residential and commercial renovations and new‑build projects nationwide.
Known for innovative design, energy‑efficient glass options.
Operates across diverse climates, offering solutions that blend durability, performance, and elegant styling.
Culture + Values
77% Employee Satisfaction
Employee Happiness Score
A significant majority of employees find this workplace to be an exceptional place to work. This metric reflects high overall job satisfaction among team members.
91% Welcome Experience
Onboarding Feedback
New hires feel immediately valued and supported upon joining, indicating a strong onboarding process that fosters a sense of belonging.
89% Work-Life Balance
Time Off Flexibility
Employees feel empowered to manage their time effectively, reflecting a culture that supports well-being and personal priorities.
85% Resource Provision
Job Support
Team members are equipped with the necessary tools and resources to perform their roles effectively, ensuring they can do their best work.
Respect
Service
Excellence
Environment + Sustainability
Committed to sustainable building practices and eco-friendly building products in its exterior materials portfolio.
Provides ENERGY STAR certified product options to reduce carbon footprint and improve building efficiency.
Offers energy-efficient windows and patio doors with Low-E glass and Argon gas, compliant with ENERGY STAR across all U.S. climate zones.
No publicly stated net-zero target date available.