General Mechanic/Service Shop Technician - Construction Equipment
Thompson Machinery
Exclusive Caterpillar dealer offering sales, rental, parts & service in Tennessee and Mississippi.
Service shop tech repairs, services, and maintains Caterpillar diesel equipment.
9 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
La Vergne, TN
Field
Company Size
380 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
professionalism
customer service
safety compliance
confidentiality
policy adherence
driver eligibility
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Adhere to all Company policies and departmental procedures and rules.
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Attend and participate in all meetings, training, and activities as required.
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Maintain company and product confidentiality.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Requirements
driver's license
diesel engine
high school
problem solving
customer service
teamwork
Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.
Able to lift up to 50-80 pounds occasionally.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Must be able to work well under occasional pressure or within work standards and deadlines.
Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Excellent communication skills.
Demonstrated analytical problem-solving skills.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Communicate effectively, verbally and in writing.
Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
Must be able to work independently and/or with others in a team environment.
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Must be honest, reliable, and dependable, and display a positive attitude.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment background check required
physical exam including drug screen required
Company
Overview
1944 Founded
Year of Establishment
The company was established in 1944, laying the foundation for its growth into a premier Caterpillar dealer.
20,000 sq ft Facility
Post-War Expansion
By 1946, the company had expanded to a 20,000 square foot facility on Murfreesboro Road.
19 Branch Locations
Geographic Reach
Operates 19 branch locations across middle & west Tennessee and northern Mississippi.
60-Ton Press
Machine Shop Capability
Features a 60-ton press and OMAX abrasive waterjet cutting technology.
The company grew from a GMC truck dealership into a premier Caterpillar dealer.
Expansion continued in the 1980s with acquisitions in Memphis and Mississippi, cementing its present-day territory.
Offers equipment sales, rentals, parts, and service.
Runs a full-service machine shop providing welding, line boring, waterjet cutting, and hydraulic repairs.
Includes a specialized power division—Thompson Energy Solutions—serving commercial, marine, and industrial generator markets.
Projects span road building, airport construction, waste management, forestry, mining, agriculture, and microgrid energy systems.
Consistently adopts new technology, such as Cat’s hydrogen-capable gensets and GPS-enabled compaction equipment.
Notable clients include major waste management, aggregates, and construction firms, highlighting its work in landfill compaction and site prep.
Culture + Values
We are committed to providing our customers with innovative, reliable, and sustainable solutions.
We value safety, integrity, teamwork, and excellence.
We foster an environment of continuous improvement and personal growth.
We strive to exceed customer expectations through professionalism and respect.
We embrace diversity and inclusion, understanding that different perspectives drive success.
Environment + Sustainability
Net-zero by 2050
Environmental Commitment
Commitment to achieving zero emissions through comprehensive sustainability efforts.
Committed to reducing energy consumption and enhancing resource efficiency across operations.
Focused on minimizing waste and adopting sustainable practices in all business areas.
Supportive of clean energy and sustainable technologies in various industries.
Inclusion & Diversity
Initiatives are in place to support a diverse and inclusive workforce.
An inclusive culture is promoted where all employees feel valued and respected.
Gender-related data or outcomes have not been publicly disclosed.