Field Service Planner, Darwin - 2 Year Fixed Contract
Schneider Electric
reporting
repair management
workforce planning
customer service
Reporting to the National Service Planning Manager, on a fixed 2 year contract you will provide internal support to the Field Services and Operations team and excellent service to our customers as you manage their repair and fix service requests.
Working with the local Service Managers, you will ensure the optimization of workforce planning.
microsoft office
sap
astea
customer service
workforce planning
time management
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Based in Darwin, we have a great opportunity for a highly resilient, energetic and adaptable Field Services Planner to join our national Field Service Planning Team.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritize your work and follow through to completion. Your attention to detail is strong and you meet deadlines easily.
- Exposure to a market leader in building management, optimisation and energy monitoring
- Intermediate - advanced skills in the Microsoft Office suite of programs
- Continuous training on Schneider products
- Highly developed planning, time management and organizational skills
- The ability to meet service level KPI’s
- Proven experience in providing exceptional customer service
- Whilst not essential, practical experience with SAP and ASTEA will be highly regarded.
- The ability to manage competing priorities in a fast paced and challenging environment
- Experience in a similar workforce planning role
- A mature and calm approach in managing a large workload
Schneider Electric is constantly ranked in the Top places to work in Australia and top 30 globally! We offer a flexible work environment enabling you to take control of how you get your work done. We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment.
€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations
Benefits of working for Schneider Electric in this role;
- Global support at your fingertips
- Option to participate in our Share Program, with discounts and company contribution for employees
- Potential opportunity to purchased further annual leave
- Flexibility at Work and Global Family Leave
- Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
- Working in a well-balanced team and inclusive environment
€38 billion
Annual Revenue
Generated through a blend of hardware, software, and services across electrification, automation, and IoT.
- Evolved from a steel and armaments business into a leading digital energy solutions provider.
- Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC.
- Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data.
- Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management.
- Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling.
- Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.
- “Strong values, team spirit, and local autonomy within a global framework.”
- Emphasis on management based on strong values, team spirit, and local autonomy.
- Encouragement to go “beyond comfort zones” and understand on-the-ground realities.
71% Reduction
Emissions Cut
Achieved a 71% reduction in Scopes 1 & 2 emissions between 2017 and 2023, from 699,079 tCO₂e to 202,232 tCO₂e.
800Mt CO₂ Avoided
Customer Savings
Aims to help customers save or avoid 800 million metric tons of CO₂ by 2025 through EcoStruxure solutions.
50% Supplier Reduction
Operational Carbon
Seeks to reduce operational carbon emissions by 50% in top 1,000 suppliers by 2025, with 27% achieved by end-2023.
90% Renewables Target
Electricity by 2025
Committed to 90% renewable electricity by 2025, aiming for 100% by 2030; reported approximately 85% self-reported renewables in 2022.
- Joined RE100: aiming for 90% renewable electricity by 2025, 100% by 2030; reported ~85% self-reported renewables in 2022.
- Committed to a 25% absolute reduction in value-chain emissions by 2030 (from 2021 baseline), alongside a 90% reduction in operations by 2030.
50% Women
Leadership Parity
Target to achieve gender parity with 50% women in top leadership roles by a specified year.
X% Exec
Women in Leadership
Percentage of women occupying executive positions in the latest reporting year.
Y% STEM
STEM Representation Target
Target to increase women's representation in STEM roles to Y% by year Z.
- Launched programs to ensure equitable recruitment, career progression, and pay across genders.
- Implemented gender pay equity audits with measurable adjustments made to close identified gaps.
