Leasing Manager

Description

• Process lease applications, complete verifications, and communicate results to prospects
• Complete guest cards, thank-you notes, and follow-ups with all prospects
• Greet prospects, assess needs, and present available apartments with professionalism and enthusiasm
• Participate in company meetings, training, and ongoing professional development
• Promote resident retention by ensuring move-ins, renewals, and move-outs are handled smoothly
• Foster a welcoming community environment through relationship-building initiatives
• Deliver excellent customer service to residents, addressing concerns promptly
• Accept and process rent/deposit payments per company policy (excluding cash)
• Maintain a professional and welcoming leasing office environment
• Assist the Property Manager and Assistant Manager with reporting, marketing, and administrative duties
• Maintain accurate records of leasing traffic, applications, and lease files
• Monitor local market conditions and complete competitive market surveys
• Assist with weekly and monthly reporting as required by the Property Manager
• Ensure compliance with Fair Housing, ADA, FCRA, and all applicable laws and regulations
• Train and coach leasing staff, ensuring strong sales performance and compliance with company standards
• Oversee leasing activities, ensuring accuracy and compliance with lease contracts, applications, and addenda
• Implement and oversee property-specific marketing plans and outreach strategies

Requirements

• Detail-oriented with strong organizational skills
• Excellent sales, customer service, and communication skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Minimum 2 years of leasing or property management experience preferred
• Must have a valid driver’s license, auto insurance, and reliable transportation
• Strong knowledge of Fair Housing laws and leasing best practices
• Must be able to walk the property daily, inspect apartments, climb stairs, bend, and lift as needed
• Proficiency in property management software (OneSite/Yardi) and Microsoft Office Suite

Benefits

• Voluntary wellness plans (critical illness, accident, hospital indemnity)
• Employee Assistance Program
• Paid Time Off (PTO), Sick Time, Paid Holidays, Birthday Leave, and Work Anniversary Leave
• Low-cost health, dental, and vision insurance, plus life and disability coverage
• Career growth and professional development opportunities in a supportive environment

Training + Development

Interview process

Visa Sponsorship

Security clearance