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Service Coordinator
Rhf (Retirement Housing Foundation)
Coordinate services, assess residents, develop programs, and advocate for older adults.
7d ago
$24 - $24
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Part Time
Kaukauna, WI
Onsite
Company Size
950 Employees
Service Specialisms
Property development
Financing/refinancing
Rehabilitation work
Service coordination
Affordable housing development
Assisted living development
Charitable foundation fundraising
Planned giving
Sector Specialisms
Affordable Senior Housing
Affordable Housing for Low-Income Families
Housing for People with Disabilities
Assisted Living
Skilled Nursing
Management Supervision & Financial Management
Dining and Nutrition Education
Resident Services
Role
What you would be doing
service coordination
resident assessment
resource management
program development
record keeping
referral monitoring
- Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
- Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
- Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
- Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
- Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
- Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
- Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
- Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
- Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
- Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
- Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
What you bring
ms office
bachelor's
communication
collaboration
advocacy
time management
- Independent Work: Capable of working independently and with minimal supervision.
- Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
- Communication: Excellent verbal and written communication skills.
- Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
- Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Experience Considered: Candidates with relevant work experience will be considered.
- Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
- Preferred Experience: Experience working with diverse groups of seniors and disabled individuals.
- Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
- Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
- Retirement savings plan
- Employee assistance and more
- Health, dental, and vision insurance
- Paid time off and holidays
- Term life and Voluntary supplemental life insurance
- Competitive pay
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$7,000 vision
Founding Investment
The company originated from an initial investment of $7,000 by three UCC founders.
2024 pivot
Strategic Shift
In 2024, the company shifted focus to exclusively develop affordable senior housing.
15–20 years
Renovation Cycle
Each community is typically renovated every 15–20 years to maintain affordability and quality.
$32–36 M
Project Costs
New construction projects in California are estimated at $32–36 million each.
- Today operates nearly 200 communities across 29 states, DC, Puerto Rico & the U.S. Virgin Islands, serving 19,000+ residents.
- Combines rent-restricted developments, HUD grants, low-income housing tax credits along with selective acquisitions to expand reach.
- Standout focus: embeds social service coordinators onsite to help residents access low- or no-cost community supports.
- Specialises in residential affordable housing and related infrastructure support—building, preserving and managing communities.
- Service: We are dedicated to serving our residents and their local communities.
- Faith: We are faith‑based, mission‑driven, and proud of our heritage with the United Church of Christ. We honor the faith and traditions of every religion and the non‑religious and will not attempt to impose faith on others.
- Respect: We believe each person is a child of God and, as such, should be treated with dignity and respect.
- Integrity: We are committed to being honest, ethical, and accountable, and we hold our partners to the same high standards.
- Culture of Belonging: We are dedicated to a culture of caring, belonging, and community.
- Lifelong Learning: We are committed to a culture of professional growth through education, training, and continual learning.
- Civic Involvement (or Advocacy): We support public policies that benefit persons in need of affordable housing.
20% reduction
Portfolio-wide in energy intensity
Targeted a 20% reduction in energy intensity by 2020 compared to a 2010 baseline.
>75% diverted
Construction waste diversion
Achieved over 75% diversion of construction waste for Sonata at Riverpark.
12‑unit retrofit
Retrofit completed
Upgraded LED lighting, ENERGY STAR water heaters, and programmable thermostats for resident comfort and safety.
- All new buildings in California over the past five years have been LEED certified; Sonata at Riverpark achieved LEED Gold and is pursuing Platinum.
- Implements energy savings via improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits, and renewable energy.
- New developments are sited near public transportation and parks; use high‑efficiency plumbing/lighting, low‑VOC paints and flooring.
950 Staff
National Workforce Size
The company employs approximately 950 national staff members.
182-198 Communities
Communities Operated
The company operates services in 182–198 communities across various locations.
27-29 States
States and Territories Served
The company serves older adults, low-income families, and persons with disabilities in 27–29 states, including territories.
19,000 Individuals
People Served
The company supports approximately 19,000 older adults, low-income families, and persons with disabilities.
- Culture of Belonging value embracing diversity, equity, and fostering an inclusive environment.
- Faith value: honor all religions and non-religious individuals without imposing faith.
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