Lead efforts to improve design processes, templates, and workflows to enhance efficiency, scalability, and consistency.
Lead the development and execution of multi-channel creative strategies that support enterprise and marketing initiatives.
Produce high-quality assets for direct mail, email, digital channels, print collateral, sub-servicer communications, and internal presentations.
Define creative direction for campaigns, ensuring cohesion, clarity, and alignment with brand and regulatory requirements.
Partner with cross-functional stakeholders to advise on visual strategy for new programs, product launches, and communication needs.
Contribute to elevating brand standards by reinforcing best practices and ensuring all assets meet accessibility, compliance, and quality requirements.
Prepare print-ready and web-ready materials that meet production specifications and technical requirements.
Support executive and internal communications through the creation of clear, well-structured visual materials.
Translate business goals and marketing objectives into effective, audience-centered design solutions.
Provide informal leadership and mentorship to junior designers to support skill development and team effectiveness.
Manage multiple projects concurrently, meeting deadlines and maintaining strong communication with partners.
Serve as a creative lead on project teams, ensuring expectations, timelines, and deliverables are met with a high standard of quality.
Maintain and evolve Lakeview’s brand system to support strategic alignment across touchpoints.
Requirements
bachelor's
5+ years
adobe cc
figma
canva
email marketing
Bachelor’s degree in Design, Marketing, Communications, or a related field, or equivalent demonstrated professional experience.
Minimum 5 years of professional design experience within an in-house marketing team, creative agency, or brand organization.
Demonstrated commitment to producing accurate, high-quality, brand-aligned work.
Advanced proficiency in Adobe Creative Cloud; proficiency in Figma and Canva.
Present creative concepts, strategies, and recommendations to leadership and project partners with clarity and professionalism.
Strong communication, collaboration, and presentation skills.
Experience preparing assets for email marketing platforms, including Constant Contact and Salesforce Marketing Cloud.
Experience within financial services or other regulated industries is preferred.
Ability to translate complex business objectives into clear, effective visual communication.
Ability to independently manage priorities in a fast-paced, deadline-driven environment.
Demonstrated ability to lead creative direction and contribute strategically to cross-functional initiatives.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$148M Annual Revenue
Estimated Revenue
The company generates an estimated annual revenue of $148 million, reflecting its strong financial performance in the mortgage servicing industry.
2.6M Homeowners
Loans Managed
Lakeview serves over 2.6 million homeowners annually, showcasing its significant role in the residential mortgage market.
Founded in Delaware in 2010, began by acquiring mortgage servicing rights across the U.S.
Quickly grew to become the nation’s largest mortgage loan servicer.
Owns servicing rights and partners with firms like LoanCare, M&T Bank, Flagstar, Mr. Cooper, and others to process payments and manage escrow.
Specializes in residential mortgages, including purchase, refinance, cash‑out, FHA and VA loans.
Offers a digital portal for homeowners to track equity, payments, statements, and access personalized home‑buying resources.
Also originates new loans, often helping customers lower payments, consolidate debt, or access home equity.
Unusual for its rapid rise, combines servicing rights acquisition with direct origination and a rewards-driven customer approach.
Culture + Values
We are committed to providing the highest level of customer service.
We value integrity, professionalism, and collaboration.
We embrace innovation to improve business processes and customer experiences.
We prioritize results-driven performance and operational excellence.
Environment + Sustainability
2030 Goals
Net-Zero Ambition
Aiming to achieve net-zero emissions by a specific target year.
Committed to sustainability across operations.
Implementing energy-efficient technologies and reducing waste.
Aiming to reduce carbon emissions and achieve a sustainable supply chain.
Inclusion & Diversity
Lakeview Loan Servicing values a diverse and inclusive workforce.
The company strives to maintain a gender-balanced workplace and promote equal opportunities for all employees.