Description

This part‑time, on‑site role in Elk Grove, CA, is for a Call Center Representative who will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and maintaining overall customer satisfaction, requiring attention to detail and effective communication.

• Handle inbound and outbound customer calls
• Schedule appointments and manage call logs
• Resolve client inquiries and concerns promptly
• Maintain high levels of customer satisfaction through effective communication
• Build and sustain client relationships using strong interpersonal skills

Requirements

The ideal candidate possesses excellent customer service and support skills, strong interpersonal abilities to build and maintain client relationships, and solid computer literacy for navigating customer management systems. A high school diploma or equivalent is required, with prior call‑center experience preferred, and the ability to work on‑site in Elk Grove is essential.

• Utilize customer management systems with strong computer proficiency
• Meet qualification standards: high school diploma, call‑center experience, on‑site availability in Elk Grove

Benefits

The position offers opportunities for growth and a generous commission structure, with two part‑time openings available for up to 30 hours per week.

• Benefit from growth opportunities and a generous commission structure
• Part‑time schedule: up to 30 hours per week with two openings

Training + Development

Interview process

Visa Sponsorship

Security clearance