Specialist - Training Coordinator

Description

• Support mentoring program administration through matching mentors and mentees, sending communications, tracking relationship progress, and collecting feedback for program improvement.
• Distribute marketing communications across multiple channels to build awareness of L&D offerings.
• Support maintenance of competency catalogues and respond to requests for data.
• Coordinate learning programs including calendar management, managing learning records, tracking progress, facilitating communications between stakeholders, collecting feedback and for participants.
• Provide technical and logistical support for all learning delivery formats including setting up virtual meeting environments (Teams/Webex), coordinating room bookings and materials for in-person sessions, creating, and distributing invitations, tracking attendance, and managing post-session communications.
• Generate comprehensive training metrics reports including completion rates, participant satisfaction, and return on investment (ROI) through data extraction, analysis, and visualization to demonstrate business impact and support data-driven decision making.
• Support onboarding initiatives by tracking employee and manager progress, creating weekly reports to monitor new joiner training requirements, collecting feedback about new hire orientation through surveys and focus groups and evaluating program effectiveness.
• Track professional qualifications to add sponsorship/apprenticeship applications to employee files, maintaining a tracker and identifying available apprenticeships for desired/needed professional growth.
• Submit requests for learning programs, e-learnings, and learning journeys in Workday. Monitor completion status, validating learning data accuracy, and resolving discrepancies

Requirements

• Proactive in achieving results and seeking improvements
• Program management skills or know-how, with experience delivering programs across a matrixed and global environment.
• Good analytical and problem-solving skills.
• Bachelor’s degree in human resources or related field
• Knowledge of MS Office Suite skills (Word, Excel, Outlook)
• 6-8 years of experience in Learning and Development spectrum or project managing client initiatives and programs at various levels
• Attention to detail and ability to work towards tight deadlines
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
• Highly Organized and Self-motivated
• Good Customer service skills using efficient processes
• Understanding of Learning and Development practices and procedures
• Previous experience in a Workday Learning environment preferred or similar HR ERP can be an added advantage
• Result oriented and Proactive in achieving results
• Strong data management and validation skills
• Ability to work collaboratively and build relationships with stakeholders across different levels of the organization.
• Ability to work in a fast-paced environment with constant deadlines
• Knowledge of Case Management tool an added advantage
• Strong teamwork interaction and orientation

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance