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Customer Service Officer (Heavy Lifting & Rigging)
Bullivants
Provide customer service, process orders/quotes, and support sales in lifting & rigging.
10d ago
Entry-level
Full Time
Shelly Beach, Queensland, Australia
Onsite
Company Size
219 Employees
Service Specialisms
Height Safety
Rigging
Lifting
Workplace Health & Safety
Technical Services
Engineering
Sector Specialisms
Industrial
Energy
Mining
Defence
Construction
Marine
Transport
Role
What you would be doing
data entry
order processing
sales enquiries
product info
relationship building
timely action
- Processing and data entry of customer orders, quotes, and handle end-to-end customer interactions
- Resolve sales enquiries within our branch or via phone and email
- Provide product-based information and cross-selling where required
- Build engaging relationships with our customers and internal stakeholders daily
- Ensure customer requests are actioned in a timely manner within allocated timeframes
What you bring
excel
word
problem solving
time management
rigging
sales
- Ability to work unsupervised in a small team
- Comprehensive computer literacy specifically with Excel and Word
- Strong time management skills with a solution focused approach to problem solving
- Excellent oral and written communication
- Experience in the lifting and heavy rigging industry advantageous
- Previous experience within a Sales or Customer Service environment
- Long and short term incentives
- Opportunities to learn and grow
- Career development and progression pathways
- Discounts to Bunnings, Kmart, Officeworks and a range of other corporate partners
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police check
- pre-employment medical assessment
- drug & alcohol testing
People also searched
Company
Overview
Founded in 1891
Company History
The company has a long-standing legacy in the industry, establishing its roots over a century ago.
Revenue AUD 25M
Annual Revenue
The company generates significant revenue, supporting its operations and innovations across multiple branches.
2023 Innovation Award
Industry Recognition
The ADAPTA® HMPE adjustable sling received recognition for its innovative design and functionality.
18 Branches & Trucks
Branch Network
The company maintains a extensive network of branches and mobile service units to serve clients nationwide.
- Specializes in rigging and safety solutions for heavy-lifting operations, crane inspections, and industrial height-safety systems.
- Accredited in ISO-9001, 45001, 14001, 17020, and 17025, ensuring quality, safety, and testing excellence.
- Provides comprehensive end-to-end solutions, including wire ropes, slings, chains, hoists, and fall-protection gear.
- Offers NATA-accredited non-destructive testing services to ensure equipment reliability and safety.
- Utilizes BEAM electronic asset management to optimize field operations and provide live reporting from job sites.
- Safety is our number one priority.
- We work with integrity and respect in everything we do.
- Our culture is built on collaboration and teamwork.
- We are committed to continuous improvement.
- We foster a culture of innovation and customer-focused solutions.
Aim for 2050
Net Zero Emissions
Committed to achieving net zero emissions by 2050 as part of their sustainability goals.
- Committed to reducing its environmental footprint.
- Implemented energy-efficient practices in its operations.
- Focus on reducing waste and promoting recycling across its operations.
- Works with suppliers who align with its environmental values.
- Strives for a diverse and inclusive workplace.
- Set clear goals to increase gender diversity in leadership roles.
- Provide regular training programs on unconscious bias and inclusion.
- Actively works to create equal opportunities for all employees.
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