Leasing Manager

Description

• Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for
• Attends weekly and daily goal setting meetings as appropriate
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
• Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
• Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
• Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
• Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
• Provide excellent customer service while maintaining the highest standards for resident service
• Community Manager approval and follow up with applicants on their status
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation

Requirements

• 2 years’ experience in supervisory role – Preferred
• Must be able to operate a computer, keyboard, mouse and other office equipment
• Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience
• Must be able to hear and understand verbal communications in person and over the phone or computer
• Valid driver’s license – Required
• May be required to sit for extended periods of time while working at a desk
• Must be able to read documents, computer screens and data
• 4 years’ experience in Leasing capacity – Preferred
• May be required to climb stairs

Benefits

• Opportunities for professional development, career growth, and role-based learning plans
• Paid time off plus floating holidays and volunteer days
• Weekly pay for all associates working onsite at an apartment community
• 401(k) with robust company match
• Employer-paid employee assistance, mental health, and wellness programs
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• Comprehensive healthcare coverage available for all full-time, regular associates

Training + Development

Interview process

Visa Sponsorship

Security clearance