Water/Fire Restoration Technician

Description

• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
• Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
• Express or exchange ideas with others quickly, receive and act on detailed information given.
• Responsible for making daily adjustments to the drying plan based on meter readings
• Report to work on time in a clean, complete uniform
• Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
• Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Read and follow product label usage instructions
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Requirements

• ASD – Applied Structural Drying Technician
• Certifications are preferred, but not required:
• Use visual acuity to perform detail-oriented activities
• Must be able to prioritize activities and meet deadlines
• High school graduate or equivalent
• Good verbal and written communication skills
• Good problem solving and customer service skills
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
• Experience in the restoration or construction industry is preferred, but not required
• Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Knowledge of disaster restoration industry
• Experience with entering data using a tablet or mobile phone
• Valid Drivers’ License and satisfactory driving record
• For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance