Providing 24/7 emergency water, fire, mold, odor and storm damage restoration for residential & commercial clients in Rome, GA
Perform water and fire restoration tasks, manage equipment, and document jobs for insurance.
7 days ago ago
Junior (1-3 years)
Full Time
Peachtree Corners, GA
Field
Company Size
- Employees
Service Specialisms
Restoration
Mitigation
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Odor Removal
Weather/Storm Damage Restoration
Data and Electronics Restoration
Sector Specialisms
Residential
Commercial
Industrial
Role
Description
job inspection
equipment management
quality control
drying plan
damage repair
insurance docs
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
Express or exchange ideas with others quickly, receive and act on detailed information given.
Responsible for making daily adjustments to the drying plan based on meter readings
Report to work on time in a clean, complete uniform
Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Read and follow product label usage instructions
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Requirements
high school
drivers license
data entry
problem solving
disaster restoration
construction experience
ASD – Applied Structural Drying Technician
Certifications are preferred, but not required:
Use visual acuity to perform detail-oriented activities
Must be able to prioritize activities and meet deadlines
High school graduate or equivalent
Good verbal and written communication skills
Good problem solving and customer service skills
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Experience in the restoration or construction industry is preferred, but not required
Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Knowledge of disaster restoration industry
Experience with entering data using a tablet or mobile phone
Valid Drivers’ License and satisfactory driving record
For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
65 Years
Experience in the Industry
Backed by decades of expertise from a national brand, ensuring trust and reliability in their services.
24/7/365
Available Around the Clock
Provide constant availability to handle emergencies and restore properties promptly.
Delivers emergency restoration under the ServiceMaster Restore brand.
Responds to water, fire & smoke, mold, storm, and odor disasters, working to restore homes and businesses.
Typical assignments include residential flood cleanup, commercial data & electronics recovery, mold remediation, and structural repairs.
Run independently with strong local knowledge of Rome and surrounding West Georgia.
Team is certified in structural drying, content pack-out & cleaning, insurance claim assistance, and specialty large-loss projects.
Operates a secure facility for pack-out and restoration of textiles, electronics, and art during major jobs.
Helps clients navigate insurance smoothly through rapid assessment, debris removal, drying, remediation, and rebuild services.
Maintains hands-on local leadership and decision-making tied closely to Rome's community.
Culture + Values
We have each other's back
We are professional
We are customer focused
We are always improving
Environment + Sustainability
No publicly disclosed environmental or sustainability strategy, goals or results specific to ServiceMaster by Twins
Inclusion & Diversity
No publicly disclosed DEI strategy, goals or outcomes or gender‑related statistics specific to ServiceMaster by Twins.