Helpdesk/PPM Coordinator at Kier Group in Bexleyheath, England, United Kingdom | Kablio
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Helpdesk/PPM Coordinator
Kier Group
British construction, infrastructure services and property group delivering major UK projects.
Coordinate help desk tickets and planned maintenance using CAFM system.
2 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Bexleyheath, England, United Kingdom
Onsite
Company Size
10,218 Employees
Service Specialisms
Construction
Civil engineering
Support services
Property management
Infrastructure services
Transportation
Natural resources
Nuclear & networks
+2 more
Sector Specialisms
Infrastructure
Construction
Property Developments
Mechanical and Electrical
Carbon Management
Fire Safety
Acoustic Design
Energy
+18 more
Role
Description
monthly reporting
ticket management
ppm scheduling
data analysis
safety culture
paymec processing
Producing monthly reports on system performance, task completion, and key operational metrics.
Managing and prioritising Help Desk tickets, coordinating with engineers and contractors to ensure timely resolutions.
Scheduling and tracking Planned Preventative Maintenance (PPM) tasks, ensuring compliance and accurate CAFM records.
You can analyse data, produce accurate reports, and support strategic decision-making.
Promoting a strong safety culture through adherence to Kier's SHE 5 Basics, NOVADE reporting and Golden Hour principles.
Processing task extensions, mitigations, and Paymec transactions within Concept Evolution.
Requirements
organised
multitasking
facilities management
cafm
concept evolution
communication
You're organised, detail-oriented, and confident managing multiple tasks simultaneously.
You have proven administrative experience, ideally within Facilities Management or using CAFM systems such as Concept Evolution.
You're an effective communicator who can liaise confidently with engineers, managers, and external partners.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no certificates of sponsorship will be offered for this role.
Security clearance
enhanced disclosure and barring service (dbs) check required.
additional pre‑employment checks may be required.
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Company
Overview
1928
Year Founded
The company was established in 1928, marking the beginning of its legacy.
£4 Billion
Annual Revenue
Generated nearly £4 billion in 2024, indicating strong financial performance.
£10Bn Order Book
Confirmed Contracts
A strong pipeline of £10 billion worth of contracts ensures steady growth.
£150M Profit
Operating Margin
Delivers healthy margins with £150 million in operating profit.
Kier undertakes a wide range of projects—from hospitals and schools to roads, rail links, and prisons.
Their 360° model spans develop, design‑build, maintain and operate services across sectors like aviation, water, energy and nuclear.
They’ve delivered landmark schemes such as the Luton DART airport‑rail link and the UK’s first all‑electric prison.
Property division focuses on urban regeneration, mixed‑use residential and commercial developments.
Headquartered in Manchester (Salford Quays) with enduring influence across the UK infrastructure landscape.
Culture + Values
We value integrity, teamwork, and responsibility.
We encourage and support personal development.
We are committed to delivering the highest standards of service.
We believe in clear communication, respecting individuals, and working collaboratively.
Environment + Sustainability
Net Zero by 2050
Long-term environmental commitment
Aims to completely eliminate carbon emissions in the long term.
40% Emission Reduction
Operational carbon target
Plans to cut operational carbon emissions significantly within four years.
100% Renewable Energy
Energy transition commitment
Committed to sourcing all energy from renewable sources within four years.
Focused on minimizing waste through efficient resource management.
Utilizes sustainable design and construction practices in projects.
Inclusion & Diversity
Women 30%
Representation in senior roles
Targeted increase in women's representation in senior leadership roles by 2025.
Minority 20%
Workforce diversity
Ethnic minority representation within the workforce.
Introduced leadership development program to increase diversity in senior roles.
Articles
Careers
Our projects
Facilities management expertise