Helpdesk/PPM Coordinator

Description

• Producing monthly reports on system performance, task completion, and key operational metrics.
• Managing and prioritising Help Desk tickets, coordinating with engineers and contractors to ensure timely resolutions.
• Scheduling and tracking Planned Preventative Maintenance (PPM) tasks, ensuring compliance and accurate CAFM records.
• You can analyse data, produce accurate reports, and support strategic decision-making.
• Promoting a strong safety culture through adherence to Kier's SHE 5 Basics, NOVADE reporting and Golden Hour principles.
• Processing task extensions, mitigations, and Paymec transactions within Concept Evolution.

Requirements

• You're organised, detail-oriented, and confident managing multiple tasks simultaneously.
• You have proven administrative experience, ideally within Facilities Management or using CAFM systems such as Concept Evolution.
• You're an effective communicator who can liaise confidently with engineers, managers, and external partners.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance