Employee Service Center Lead at Bechtel Corporation in Vadodara, Gujarat, India | Kablio

Role

Description

payroll support

benefits support

audit compliance

ticketing system

process improvement

staff training

Assists national and international employees with payroll, health, life, disability, retirement, and related HR inquiries via telephone and other digital platforms.
Performs audits to ensure accuracy and conformity to company policies.
Assists Global Employee Service Center Supervisor by providing leadership and training to Service Center staff.
Monitors online ticketing system and assigns to appropriate group or agent.
Acts a liaison between employees and the payroll or benefit departments to resolve issues and inquiries.
Identify process improvement opportunities to drive operational efficiencies and implement improvements to optimize the user experience.
Ensures appropriate workload distribution, monitors project schedules and agent availability status to ensure adequate coverage.
Provides support services to Payroll and Benefits department and assists Global Employee Service Center Supervisor with various activities as required.

Requirements

microsoft office

hr experience

bachelor's

3+ years

payroll

university hire

Minimum 3 years of experience using Microsoft Office Suite programs.
Minimum 3 years of experience in HR related functions: understanding company policies, benefits, payroll and other HR disciplines
Bachelor’s degree in HR or related field of study from an accredited university or college, or 8 years of equivalent experience in lieu of degree
A University Hire with 1-2 years of experience or 5-6 years of relevant work experience

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1935

Hoover Dam Completion

The Hoover Dam stands as a landmark of early infrastructure innovation and engineering prowess.

560 vessels

WWII Shipyard Production

During WWII, the firm produced over 560 ships, significantly contributing to the war effort.

$17B

Annual Revenue

Operating at a scale of over $17 billion annually, it ranks as a major player in the construction industry.

25,000+

Global Projects Completed

Across 160 countries and all seven continents, the firm has delivered tens of thousands of infrastructure solutions.

The firm began building railroads and dams in the American West and grew into a pioneer of mega-projects.
Post-war, it laid massive pipelines across the Middle East and ventured into nuclear power, building the USA’s first commercial plant.
Its projects include Boston’s complex “Big Dig” tunnel, the Channel Tunnel, and Intel megafab campuses.
It operates in global markets across Energy, Infrastructure, Manufacturing & Technology, Mining & Metals, and Nuclear/Security/Environmental sectors.
Typical projects include highways, bridges, ports, airports, LNG plants, data-centers, environmental cleanups, and nuclear facilities.

Culture + Values

Extraordinary teams building inspiring projects.
We live for a challenge – make our customers’ ambitions a reality; adapt quickly and always look for a better way.
We do the right thing – exercise the highest level of integrity and ethics; create a positive legacy through purposeful and sustainable projects.
We take care of each other – safety and well-being above all; treat each other with the utmost respect.
We succeed together – embrace our differences, seek diverse views, and listen to understand; foster a deep sense of belonging.
We build trust – develop lasting 'One Team' relationships with our colleagues, customers, and partners; hold ourselves accountable to deliver excellence.

Environment + Sustainability

50% by 2030

Fleet Emissions Reduction

Aims to cut fleet emissions by half by 2030, targeting major Scope 1 and 2 fuel-related emissions.

Net Zero 2050

Emissions Goal

Committed to achieving net zero emissions across all Scopes by 2050.

Developing and implementing formal climate action plans on all reportable projects to reduce and manage emissions.
Testing hybrid/solar light plants, hybrid generation with energy storage, hybrid dozers/excavators, electric trucks/ATVs, and telematics to reduce idling.
Created CleanBuild™ 2.0 tool to predict project carbon footprint including embodied and operational GHG emissions.
Training global supply chain team in net-zero practices, engaging suppliers, and evaluating alternative concrete materials.
Collaborating with equipment manufacturers to accelerate next-generation hybrid and electrified construction equipment.
Participant in Corporate Coalition for Innovation & Technology toward Net Zero (CCITNZ) alongside GE, GM, Honeywell, Invenergy and others.

Inclusion & Diversity

900 Colleagues

Completed MARC Program

A large number of colleagues have successfully completed the MARC gender equity program.

150+ Participants

Women@Bechtel Conference 2022

The conference gathered over 150 in-person participants and hundreds more remotely, showcasing its global reach.

260 Female Professionals

Engineering & Safety Roles

Prominent female workforce involved in engineering and safety roles, highlighting gender diversity.

Top 100 Inclusive Workplaces

2022 Recognition

Recognized as one of the Top 100 Most Inclusive Workplaces in the U.K., reflecting strong diversity efforts.

Achieved ISO 30415 certification for Diversity and Inclusion, the first construction company in the U.K.
Participates in eight Business Resource Groups, supporting inclusivity and diversity.
Received national certification in Chile (NCh3262) for addressing gender pay gaps and workplace issues.
Launched Boundless@Bechtel in 2023 to enhance disability inclusion.

Articles

Our Services

Careers – Construction Services

Job Fraud Alert

People & Culture

Company

Overview

1935

Hoover Dam Completion

The Hoover Dam stands as a landmark of early infrastructure innovation and engineering prowess.

560 vessels

WWII Shipyard Production

During WWII, the firm produced over 560 ships, significantly contributing to the war effort.

$17B

Annual Revenue

Operating at a scale of over $17 billion annually, it ranks as a major player in the construction industry.

25,000+

Global Projects Completed

Across 160 countries and all seven continents, the firm has delivered tens of thousands of infrastructure solutions.

The firm began building railroads and dams in the American West and grew into a pioneer of mega-projects.
Post-war, it laid massive pipelines across the Middle East and ventured into nuclear power, building the USA’s first commercial plant.
Its projects include Boston’s complex “Big Dig” tunnel, the Channel Tunnel, and Intel megafab campuses.
It operates in global markets across Energy, Infrastructure, Manufacturing & Technology, Mining & Metals, and Nuclear/Security/Environmental sectors.
Typical projects include highways, bridges, ports, airports, LNG plants, data-centers, environmental cleanups, and nuclear facilities.

Culture + Values

Extraordinary teams building inspiring projects.
We live for a challenge – make our customers’ ambitions a reality; adapt quickly and always look for a better way.
We do the right thing – exercise the highest level of integrity and ethics; create a positive legacy through purposeful and sustainable projects.
We take care of each other – safety and well-being above all; treat each other with the utmost respect.
We succeed together – embrace our differences, seek diverse views, and listen to understand; foster a deep sense of belonging.
We build trust – develop lasting 'One Team' relationships with our colleagues, customers, and partners; hold ourselves accountable to deliver excellence.

Environment + Sustainability

50% by 2030

Fleet Emissions Reduction

Aims to cut fleet emissions by half by 2030, targeting major Scope 1 and 2 fuel-related emissions.

Net Zero 2050

Emissions Goal

Committed to achieving net zero emissions across all Scopes by 2050.

Developing and implementing formal climate action plans on all reportable projects to reduce and manage emissions.
Testing hybrid/solar light plants, hybrid generation with energy storage, hybrid dozers/excavators, electric trucks/ATVs, and telematics to reduce idling.
Created CleanBuild™ 2.0 tool to predict project carbon footprint including embodied and operational GHG emissions.
Training global supply chain team in net-zero practices, engaging suppliers, and evaluating alternative concrete materials.
Collaborating with equipment manufacturers to accelerate next-generation hybrid and electrified construction equipment.
Participant in Corporate Coalition for Innovation & Technology toward Net Zero (CCITNZ) alongside GE, GM, Honeywell, Invenergy and others.

Inclusion & Diversity

900 Colleagues

Completed MARC Program

A large number of colleagues have successfully completed the MARC gender equity program.

150+ Participants

Women@Bechtel Conference 2022

The conference gathered over 150 in-person participants and hundreds more remotely, showcasing its global reach.

260 Female Professionals

Engineering & Safety Roles

Prominent female workforce involved in engineering and safety roles, highlighting gender diversity.

Top 100 Inclusive Workplaces

2022 Recognition

Recognized as one of the Top 100 Most Inclusive Workplaces in the U.K., reflecting strong diversity efforts.

Achieved ISO 30415 certification for Diversity and Inclusion, the first construction company in the U.K.
Participates in eight Business Resource Groups, supporting inclusivity and diversity.
Received national certification in Chile (NCh3262) for addressing gender pay gaps and workplace issues.
Launched Boundless@Bechtel in 2023 to enhance disability inclusion.

Articles

Our Services

Careers – Construction Services

Job Fraud Alert

People & Culture