Client Leader, Education Market

Company logo
Dlr Group
Employee‑owned integrated design firm offering architecture, engineering, planning & interior design.
Lead client relationships, business development, and project delivery for K‑12 education projects.
26 days ago ago
Expert & Leadership (13+ years)
Full Time
West Palm Beach, FL
Office Full-Time
Company Size
1,700 Employees
Service Specialisms
Architecture
Engineering
Design
Interior Design
Planning
Consulting
Sustainability
Project Management
Sector Specialisms
Justice+Civic
Hospitality
Mixed-Use
Workplace
Healthcare
Higher Education
Sports
Civic
Role
What you would be doing
staffing
milestone tracking
invoicing
meeting coordination
change management
project execution
  • Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members
  • Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports
  • Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables
  • Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants
  • Participate in client contract negotiations, manage change requests, and approve project plan modifications
  • Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations
  • Support business development initiatives by contributing to RFP responses and participating in client interviews
What you bring
design tools
bachelor's
customer service
strategic planning
critical thinking
10+ years
  • Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations
  • At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role
  • Strong critical thinking, time management, and communication skills, both verbal and written
  • Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred)
  • Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction
  • Expertise in design techniques and tools for producing technical plans, drawings, and models
  • Strong understanding of business management principles, including strategic planning, resource allocation, and leadership
  • Familiarity with building methods, materials, and systems for construction and renovation projects
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded 1966
Year Established
The firm traces its origins to 1966 when it began as a regional architectural practice.
$280M Revenue
Annual Revenue
The company generates over $280 million in annual revenue through its global operations.
30 Offices
Global Presence
The firm operates 30 offices across the U.S., China, and the UAE.
  • Now 100% employee-owned, it pioneered integrated design—melding architecture, engineering, planning and interiors under one roof.
  • Its portfolio includes museum transformations, university campuses, transit hubs, and sports stadiums.
  • Specializing in sectors such as civic, justice, cultural centers, K-12 and higher-ed campuses, hospitality, and transit.
  • Standout projects include the Rock & Roll Hall of Fame, LAX automated people mover stations, Mall of America expansions, and performing-arts centers.
  • The firm has a legacy of acquiring regional specialists, enhancing its expertise in areas like theatre and healthcare design.
Culture + Values
  • Collaboration and innovation drive everything we do.
  • We are committed to the success of our clients, partners, and communities.
  • We believe in the power of design to enhance quality of life and create lasting value.
  • We are passionate about building long-term relationships based on trust, integrity, and accountability.
  • We embrace a diverse range of perspectives, ideas, and skills to solve complex challenges.
Environment + Sustainability
2030
Net Zero Commitment
Aim to achieve Net Zero carbon emissions, aligning with global sustainability goals.
  • Focus on reducing energy consumption and using sustainable building materials.
  • Integrating sustainable design strategies in every project.
  • Regular monitoring and reporting of energy performance and sustainability metrics.
  • Pioneering initiatives to reduce water usage and carbon footprint in all operations.
Inclusion & Diversity
  • Striving for a workforce that reflects the diversity of the communities we serve.
  • Tracking gender diversity with a goal to increase female representation in leadership roles.
  • Offering mentorship programs to support underrepresented groups in the industry.
  • Providing equal opportunities for professional growth and career advancement for all employees.
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