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Community Manager

Asset Living

Third‑party real estate management firm overseeing multifamily, student, affordable, senior & build‑to‑rent properties.

Manages community operations: staff, leasing, maintenance, finance, and compliance.

12d ago

$86,000 - $87,700

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Federal Way, WA

Onsite

Company Size

8,500 Employees

Service Specialisms

Operations

Due Diligence

Training

Marketing

Financial Planning and Analysis

Human Resources

Advanced Data Analytics

Market Research

Sector Specialisms

Multifamily

Single-family

Affordable Housing

Build-to-Rent

Active Adult

Student Housing

Role

What you would be doing

leasing

budgeting

staff management

maintenance

emergency response

reporting

The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
Promote harmony and quality job performance of staff through support and effective leadership
Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Monitor the timely receipt, reconciliation, and coding of all vendor invoices
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
Complete weekly/daily office & maintenance staff schedules and assignments
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
Ensure property closeout is completed on time and ownership financial reports are accurate
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).
Effectively show, lease, and move in prospective residents
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Develop yearly operating budgets/forecasts
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Ensure staff compliance and consistency with Company policies and procedures
Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
Develop yearly marketing plan and utilize marketing strategies & systems
Deal with resident complaints, concerns, and requests to ensure resident satisfaction

What you bring

fair housing

osha

bachelor's

cam