Shaner Hotels specializes in hotel ownership, management, and development across the U.S.
Provide admin/clerical support for sales, handling communications, reports, and guest relations.
5 days ago ago
Junior (1-3 years)
Full Time
Glassboro, NJ
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Property Development
Project Management
Design
Consulting
Technical Services
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
Role
Description
compliance
communication
confidentiality
equipment
service knowledge
office support
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Ensures communication with General Manager, all other Department Managers, and staff.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain knowledge of all hotel services/features and hours of operation.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Requirements
computer skills
statistical reports
high school
1-year admin
guest relations
front desk
Familiarization with current customers and hotel accounts.
Previous guest relations training.
Computer skills.
Familiarity with preparing statistical reports.
Ability to provide legible communication.
High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Working knowledge of the front desk and desk operations.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1985
Year Established
The company was founded in 1985 and has been actively involved in the hospitality industry ever since.
Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
Focuses on hotel ownership, management, and development across the United States.
Operates a diverse portfolio of hotels, including major global brands and independent properties.
Known for expertise in transforming underperforming properties into successful operations.
Business model includes long-term investments with a focus on profitability and asset appreciation.
Strong presence in the upscale and select-service hotel segments.
Projects often involve extensive renovations, brand conversions, and strategic expansions.
Standout in the industry with a hands-on management approach.
Prides itself on deep industry relationships and ability to adapt to market trends.
Culture + Values
Delivering superior customer service is a top priority.
Innovation and continuous improvement are central focuses.
Teamwork, communication, and mutual respect are highly valued.
A positive and empowering work environment is a key focus.
Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.
Environment + Sustainability
2050 Net Zero Target
Net-Zero Emissions Goal
Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.
Committed to reducing water and energy consumption across all properties.
Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.
Inclusion & Diversity
Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.