Onsite Community Manager

Description

The Onsite Community Manager is an onsite role managing all administrative, maintenance, and project tasks to improve the community. This position serves as the liaison among homeowners, board members, committee members, association management staff, and maintenance vendors and contractors.

• Implement board policies and strategic initiatives per management agreement.
• Conduct property walks and inspections to ensure maintenance and code compliance.
• Issue violation notices to homeowners and follow up for remediation.
• Serve as primary contact for homeowners, board members, vendors, and contractors.
• Respond to in‑person, phone, and email inquiries.
• Maintain and update resident data and documentation in the database.
• Prepare and manage budgets; analyze financial statements and reserves.
• Oversee RFP process, vendor selection, and capital project management.
• Prioritize maintenance requests, schedule work orders, and coordinate vendors.
• Organize and distribute board meeting packages and schedule meetings.
• Produce weekly communications to homeowners about maintenance, guidelines, and events.
• Assist homeowners with architectural review forms and communicate board decisions.
• Obtain and maintain CMCA, AMS, or PCAM certification (company‑paid).
• Apply effective project management and multitasking skills.

Requirements

The annual salary ranges from $65,000 to $75,000. Candidates must have at least two years of community association experience, knowledge of board and general manager interactions, and be willing to obtain and maintain a CMCA, AMS, or PCAM certification (company‑paid). The role requires strong customer service, financial acumen, project management, communication, and conflict‑resolution skills.

• Require 2+ years of community association experience.
• Possess knowledge of board and general manager roles and homeowner interactions.
• Demonstrate strong customer service, team orientation, and financial acumen.
• Exhibit excellent written and oral communication and conflict‑resolution abilities.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance