Office Manager

Description

• Human Resources:Assist with onboarding new staff at the regional officePlan and organize employee engagement functions for the regional office in conjunction and coordination with corporate-wide programs, budgeted local events, and other regional offices, as applicableOversee basic HR functions in coordination with the regional officeClient and Visitor Services:Serve as the first point of contact for the regional office (phone, email, visitors)Manage client inquiries and requests in a professional and courteous mannerCoordinate client and guest visits and meetings
• Serve as the first point of contact for the regional office (phone, email, visitors)
• Maintain a professional and organized work environment (including cleanliness, supplies, and equipment)Manage general office budget and expenses
• Provide administrative support to professional staff, including document creation, editing, and filing
• Prepare, manage, and coordinate travel arrangements and expense reports for staff
• Oversee basic HR functions in coordination with the regional office
• Manage client inquiries and requests in a professional and courteous manner
• Timely completion of administrative tasks with minimal errors
• Prepare fee proposals/scope of work
• Plan and organize employee engagement functions for the regional office in conjunction and coordination with corporate-wide programs, budgeted local events, and other regional offices, as applicable
• Manage and maintain regional office filing systems (physical and digital)
• Coordinate with IS team and troubleshoot basic technical issues
• Manage general office budget and expenses
• In coordination with Marketing, as applicable, manage staff registrations for civic and industry events
• Coordinate client and guest visits and meetings
• Work with legal and compliance teams to manage risks and ensure that the office operates within established guidelines, including safety, security, and emergency preparation & response
• Coordinate with vendors for servicing office equipment
• Manage staff and conference room schedules and calendars, including scheduling meetings and appointments
• Effectively troubleshoot and resolve administrative issues
• Develop and implement improvements to office processes and procedures
• Serve as an extension of corporate business services (Marketing, Human Resources, Information Systems, Finance & Accounting) to support needs of the local office
• Communicate and coordinate with property manager for building maintenance and repairs, as applicable
• Manage office supplies and equipment, ensuring timely replenishment
• Administrative Support:Prepare, manage, and coordinate travel arrangements and expense reports for staffManage staff and conference room schedules and calendars, including scheduling meetings and appointmentsProvide administrative support to professional staff, including document creation, editing, and filingCoordinate communication between the local office and corporate headquarters on administrative tasks, distributing information and reportsServe as an extension of corporate business services (Marketing, Human Resources, Information Systems, Finance & Accounting) to support needs of the local officeAct as a point of contact for clients and visitors, handling inquiries and providing logistical supportPrepare fee proposals/scope of workIn coordination with Marketing, as applicable, manage staff registrations for civic and industry events
• Coordinate communication between the local office and corporate headquarters on administrative tasks, distributing information and reports
• Assist with onboarding new staff at the regional office
• Office Management:Maintain a professional and organized work environment (including cleanliness, supplies, and equipment)Manage general office budget and expensesCommunicate and coordinate with property manager for building maintenance and repairs, as applicableManage office supplies and equipment, ensuring timely replenishmentCoordinate with IS team and troubleshoot basic technical issuesCoordinate with vendors for servicing office equipmentWork with legal and compliance teams to manage risks and ensure that the office operates within established guidelines, including safety, security, and emergency preparation & responseManage and maintain regional office filing systems (physical and digital)
• Act as a point of contact for clients and visitors, handling inquiries and providing logistical support

Requirements

• High staff satisfaction with office environment and support services
• Excellent interpersonal and written & oral communication skills
• Communication and Collaboration:Strong working relationships with staff at the regional office and headquartersEffective communication with headquarters on administrative mattersPositive client and staff feedback on service experience
• Valid driver’s license with approved/acceptable driving history required
• Knowledge of internet research
• Knowledge of basic accounting practices
• Effective communication with headquarters on administrative matters
• Ability to anticipate and proactively address office needs
• Proactive approach to identifying and resolving issues within the regional office
• Ability to handle a wide range of tasks and responsibilities independently
• Positive client and staff feedback on service experience
• Strong computer skills with experience in Word, Excel, Outlook
• Strong working relationships with staff at the regional office and headquarters
• Problem-Solving and Initiative:Ability to anticipate and proactively address office needsEffectively troubleshoot and resolve administrative issuesDevelop and implement improvements to office processes and procedures
• Efficiency and Productivity:High staff satisfaction with office environment and support servicesTimely completion of administrative tasks with minimal errorsAdherence to budget for office expenses

Benefits

• Career Path Development Program (Management & Technical Career Tracks)
• Company-furnished life insurance
• Outstanding holiday and paid-time-off programs
• Short-Term Disability/Long-Term Disability
• Excellent compensation package
• Employee Assistant Program (EAP)
• Competitive health and dental insurance premiums
• Tuition Reimbursement
• Variety of voluntary benefit options
• 401(k) Plan and Match
• Parental Leave
• Mentorship Program
• Flexible Spending Account

Training + Development

Interview process

Visa Sponsorship

Security clearance