Innovative Australian concrete supplier offering decorative, high‑performance and ready‑mix solutions across major states.
Handle inbound calls and manage concrete orders while delivering excellent customer service
1 months ago ago
A$60,000 - A$65,000
Junior (1-3 years)
Full Time
Southport, Queensland, Australia
Office Full-Time
Company Size
59 Employees
Service Specialisms
Ready Mix Concrete
Stamped Concrete
High Performance Concrete
Everyday Concrete
Coloured Concrete
Decorative Concrete
Sustainable Concrete
Sector Specialisms
Residential
Commercial
Industrial
Infrastructure
Buildings
Role
Description
call handling
order management
customer service
Answer calls and effectively manage customer orders for concrete and aggregate products.
Handle a range of inbound customer calls from around Australia.
Requirements
customer service
teamwork
problem solving
resilience
advanced tech
adaptability
You have previous customer service experience.
Work within a team of 4/5.
You are a natural problem solver.
You have a high level of resilience and adaptability to changing situations.
You enjoy utilising advanced technology.
You have a passion for delivering remarkable customer service and great results.
Benefits
Earn a salary of $60-65K +
Job security
Ongoing career and development opportunities
Flexible working hours
Training + Development
Information not given or found
Interview process
successful applicants will be invited to a video interview
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
27 Plants
Network Strength
Operates a network of 27 plants across multiple states in Australia.
200+ Trucks
Delivery Fleet
Maintains a fleet of over 200 agitator trucks for efficient concrete delivery.
58,000 m³
Landmark Project
Supplied over 58,000 cubic meters of concrete for Brisbane's 1 William Street.
33,000 m³
Community Development
Delivered over 33,000 cubic meters of concrete for Harbord Diggers Club in Sydney.
Originating over 50 years ago in Australia, Hymix has established itself as a leader in ready‑mix and decorative concrete.
Services range from domestic driveways and pool surrounds to large‑scale infrastructure and landmark commercial developments.
Innovations include custom mixes like HyLite, HyShine, HyColour, HyFlow and HyStrength tailored for style, strength, fluidity and durability.
Backed by the global heft of Heidelberg Materials through parent company Hanson Australia, enjoying access to global expertise and research.
Known for combining technical precision with decorative flair, delivering visually striking concrete solutions at scale.
Culture + Values
Always safety first: Our people’s safety is a non‑negotiable. Our people are never under pressure to rush a job – they’re trained to take their time and do it right.
We are customer centric: We put the time in to get to know our customers and understand the nuances of each job. We’re mutually invested in our customers’ reputations and have the longstanding relationships to prove it.
We can be counted on: We are dependable and trustworthy – our word is our bond. We understand that for our customers, time is money … keeping our promises … integrity and operational excellence go hand in hand … innovative processes ensure transparency on every job.
We foster a spirit of mateship and professional development: We’re collaborative, supportive and down‑to‑earth. Embedded in our ego‑free workplace is a spirit of mateship and mutual respect … we invest in our people so our employees can look to each other for encouragement, guidance and leadership.
Environment + Sustainability
50% CO₂ Reduction
High Performance Concrete Solution
HySustain offers a low-carbon concrete solution that reduces CO₂ emissions by up to 50% compared to standard concrete.
30-50% Carbon Reduction
Everyday Concrete Applications
HyLo-30/40/50 enables carbon reduction in standard concrete applications, ranging from 30% to 50%.
2023-2028 Validity
Life-Cycle Environmental Data
Cradle-to-grave EPDs for HySustain are registered and valid from 2023 through 2028, providing verified life-cycle environmental data.
Committed to reducing CO₂ footprint of cement and concrete by developing low carbon concrete solutions and improving water efficiency.
Operates 27 national plants and 200+ agitator trucks across NSW, QLD, VIC enabling distribution of sustainable products.
Net‑zero target date not explicitly stated in publicly available Hymix Australia sources.