Master Data Management Specialist I - Data Entry
Veolia
Enter and maintain master data for vendors, customers, locations, providing customer service.
21 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Milwaukee, WI
Office Full-Time
Company Size
215,000 Employees
Service Specialisms
Water Treatment
Wastewater Treatment
Operations & Maintenance
Capital Program Management
Design‑Build‑Operate
Asset Management
Spare Parts & Consumables
Digital Monitoring & Hubgrade
Sector Specialisms
Municipal
Industrial
Energy
Water
Utilities
Government
Automotive
Food & Beverage
Role
What you would be doing
data entry
ticket tracking
workflow management
process improvement
customer service
stakeholder management
- Provides excellent customer service to internal and external customers and ensure interaction provides a high quality of service and professionalism
- Monitors workflow queues and adjust to changing priorities throughout the day based on departmental and company needs
- Responsible for contributing to the overall security and confidentiality of the company’s master data and processes
- Answer incoming and make outgoing phone calls (professional phone etiquette and strong customer service focus)
- Accurately enter company master data in the areas of suppliers, customers, locations, and any other master data objects assigned to the team in compliance with company and regulatory guidelines in all designated company systems
- Respond to support questions and problems through various avenues such as email, support tickets, live chat, phone calls, and notes communications in various systems
- Promote a fun and team oriented work environment, supporting the Veolia culture
- Develop a good working knowledge of each master data object, what they are used for and how they are utilized
- Follows proper protocols to help identify and report suspected evidence of fraud
- Fosters open communication throughout the department that emphasizes diversity and inclusion
- Conduct research as necessary to ensure understanding of the needs of the business and the nature of their requests
- Promote continuous process improvement initiatives and actively offer suggestions to improve processes
- Accurately maintain support ticket progress with proper documentation of each step and interaction
- Develop and maintain strong working relationships with all levels of the business, other Finance Departments, and Veolia suppliers and customers
What you bring
high school
data entry
accounts payable
customer service
payables certification
fast pace
- High School Diploma or General Education Degree.
- Ability to perform in a fast pace environment.
- Working knowledge of Accounts Payable systems a plus.
- Good decision making skills.
- Strong, accurate data entry skills (alpha/numeric).
- Exhibit professional telephone skills and etiquette.
- Must be reliable (attendance and job duties).
- Ability to deal effectively with all levels of people internally and externally.
- Use multiple systems to create and maintain company vendors, customers and locations following company and regulatory guidelines. Strong data entry skills are a must (45+ WPM with accuracy is a must)
- Excellent written and verbal communications skills.
- Well organized and able to manage multiple tasks.
- Able to work independently, as well as in a team environment.
- Basic understanding of Accounts Payable processes or an aptitude to learn them quickly.
- Tact and professionalism when handling confidential or sensitive information.
- Accredited Payables Specialist or Master Data Management certification preferred, but not required. Certification will be required within 1 year of position.
- Strong customer service background.
- Positive attitude and able to adapt to changes quickly.
- This is a hybrid position with 3 days in office located in our Downtown Milwaukee office
- Pay rate for this position is $19.50 /hour
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Interview process
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Company
Overview
€44.7B Revenue
Annual Revenue
The company generates significant revenue annually, reflecting its extensive operations and global reach.
3,800 Plants
Water Treatment Facilities
Operates a vast network of water treatment plants, ensuring clean and accessible water resources.
42 TWh Energy
Energy Managed
Manages a substantial amount of energy, highlighting its role in sustainable energy solutions.
60M Tonnes Waste
Waste Handled Annually
Efficiently handles a large volume of waste annually, showcasing expertise in recycling and waste management.
- Born as a water services pioneer in 1853, evolved into a global environmental leader.
- A major merger with Suez in 2021 solidified its global presence and service capabilities.
- They act to protect the environment and foster sustainable development for all.
- They are committed to respecting and fostering human rights across all their activities.
- Their ambition is to develop the full potential of their people, nurturing diverse talents and helping them grow in an environment of mutual respect and accountability.
- They are an innovative and responsible company, constantly pushing the boundaries of their industry to develop new solutions.
- They foster a culture of collaboration, transparency, and respect, guided by their ethical values and a commitment to the greater good.
100 million tons
Annual Waste Recycling
Commitment to recycling 100 million tons of waste every year as part of its sustainability efforts.
70 million people
Clean Water Access
Providing clean water access to 70 million people globally, improving quality of life and health outcomes.
30% reduction
CO2 Emissions Target
Aim to reduce CO2 emissions by 30% by 2030, measured against 2015 levels, to combat climate change.
50% renewable energy
Energy Production Goal
Targeting to generate 50% of global revenue from renewable energy sources by 2030.
- Proposed circular economy solutions to reduce resource consumption and promote recycling.
30% Goal
Gender Equality Target
Aiming for 30% women in senior leadership positions by 2025.
47% Employees
Female Representation
47% of the workforce consists of women.
35% Board
Women on Board
35% of the Board of Directors are women.
- Focus on promoting diversity through internal programs and recruitment practices.
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