Interior Projects Operations Manager

Description

• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Update status on all jobs – materials, equipment rentals, subcontractors, intercompany jobs, etc.
• Manage timecards & vacation schedules for assigned staff members
• Review Budget vs. Actual Job Costing Details and review findings with department for improvement opportunities
• Conducts performance reviews and assessments on Operations staff
• Promote Safe Driving of Company Vehicles and Personal Vehicles (with car allowance) – Self and Team
• Reduce Turnover and Increase Retention within department
• Conduct Weekly Meetings with Team – Superintendents, Administration, Sales, Design, etc.
• Oversee Change Order Management
• Maximize Labor Production and Efficiency while maintaining quality standards
• Support and Ensure Team Adherence to All Company SOPs – Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc.
• Input and Development of Training Requirements
• Conduct regular job site safety audits, provide a safe working environment for all employees, maintain weekly Tool Box Talks, and comply with all company safety practices
• Interviews field personnel
• Overhead Review – semi-annual meetings with leadership
• Manage Subcontractors and review/approve all subcontractor invoices prior to payment
• Ensure jobs are set up in the correct department – i.e. SC, SR, SS, SD, SI, etc.
• Hold team accountable for all Safety Initiatives
• Attend Contractor meetings
• Start each meeting with a Safety Topic
• Lead regular Staff Meetings- provide updates to Department Manager as needed
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
• Manage Field Superintendent/ project scheduling
• Issue POs for Material/ Equipment Rentals
• Maintain Quality Control in all aspects of the department
• Complete Monthly Jobsite Visits/Observations
• Accurately complete and maintain all paperwork
• Schedule field technicians
• Ensure Inventory Control measures are in place for department
• Oversee and manage budgets for each project
• Manage Designer(s) and work with sales and RME-G for reviews
• Manage Materials and Equipment ordering processes for Remodel Department
• Timely Review and Sign Off on Reports
• Manage Shop inventory, material purchasing, van stock programs
• Determine jobs to be billed, know projections for the month for Construction/Remodel, ensure daily/weekly billing for Service and Inspections
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction
• Provide schedule for installer and track hours assigned to projects
• Provide accurate project status updates to Department Manager
• Ensure that work outside scope is identified for change orders
• Participate in corporate meetings, managers meetings, remodel department meetings and company events
• Ensure multiple bids for Material Purchasing optimization
• Provide all appropriate field documentation to close out projects
• Track and Ensure Profitability of Department
• Promote and Track Department Growth – stretch goal of 20%/year (Remodel, Service, and Inspections); department goals to be discussed annually
• Set and manage productivity and performance expectations for field personnel
• Confirm required payment terms on open jobs

Requirements

• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
• Minimum education of High School Diploma or equivalent
• Must have valid state driver’s license and good driving record
• Knowledgeable with NFPA 13 rules and all necessary codes
• Experience or knowledge of Excel
• Minimum of 3 years or supervisory experience required
• Proficient in the use of personal computer to include Windows operating systems
• Excellent written and oral communication skills
• Communicate effectively and professionally within the department and with internal and external customers
• Minimum of 5 years of field experience with fire sprinkler system installation
• Communicative, detail-oriented, and organized
• Effective interaction with customers
• Nicet II and III certification preferred
• Self-motivated, ambitious, and interactive
• Active, Inactive, Greater than 50% Profitability
• Demonstrate management/leadership abilities including training, coaching, and mentoring field personnel
• Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods
• Ability to take direction from senior management
• Demonstrate positive team work and ability to be a team leader and mentor
• Knowledge of P&L a plus
• Understand and Follow HR and Safety Initiatives and Processes
• Understand fire protection installation requirements
• Ability to properly read fire protection blueprints

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance