Implementation Consultant-2 at Simpro Software in Leeds, England, United Kingdom | Kablio

Role

Description

implementation planning

user support

post support

training sessions

product configuration

requirements gathering

Follow and adapt implementation plans.
Support users with their initial use of the product.
Conduct post-implementation support to ensure system confidence and customer satisfaction.
Conduct on-site and remote consultancy sessions and training for end-users.
Help the customer to customise and configure the product to meet their specific goals.
Work with new clients to understand their business requirements.

Requirements

driving licence

business processes

customer support

training delivery

prioritisation

adaptability

Full UK Driving Licence and own vehicle.
Understanding of business processes and workflows.
Experience supporting end customers with Software or Web products.
Excellent training delivery skills, with an ability to tailor methods to suit different needs.
The ability to prioritise, meet deadlines and deliver rapid outcomes.
Confidence to adapt and learn new programs, and systems.

Benefits

Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
Company pension scheme, with an uncapped 5% employer contribution
Opportunities for career progression and development
Service recognition awards
A discounts and cash back scheme
A generous annual leave entitlement plus a personal leave entitlement
Casual dress and relaxed office environment
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Paid Volunteer Leave Days
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
Private Health Insurance
Generous Parental Leave Program
Life Insurance
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Public Holiday Exchange Scheme
Talent Referral Programme – get rewarded for referring a friend to join our team!
Diverse training & internal networking opportunities across all of our product lines

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2002

Company Origins

The company was established in 2002 by an electrical contractor and a software student with the aim of addressing real-world challenges in the trade industry.

Revenue Climbs

Annual Growth

Annual revenue has grown into the hundreds of millions through strategic acquisitions and expansion.

8,500 Businesses

Active Clients

The platform currently supports over 8,500 businesses across various industries including electrical, plumbing, and HVAC.

250,000+ Users

Global Reach

The platform is trusted by over 250,000 users worldwide, providing essential tools for trade businesses.

Its cloud-based system handles quoting, scheduling, inventory, invoicing, and field communication for trade businesses.
Operating globally with offices across Australia, New Zealand, UK, and US.
Trusted by clients for projects in electrical, plumbing, HVAC, security, and fire protection industries, from small contractors to large enterprises.
Known for tight office-to-field connectivity, IoT integration, and mobile tools that transform how trade work is managed.
Its standout acquisitions and rapid international growth underline a company that’s both purpose-built and ambitious.

Culture + Values

We are one team
We are customer centric
We are growth minded
We are accountable
We celebrate success
Do the right thing
Treat people as adults
Encourage employees to constantly look for opportunities to be the best version of themselves

Environment + Sustainability

100% Recycling Rate

Manufacturing Waste Management

Aiming to recycle or reuse all recoverable waste from manufacturing, including scrap steel, plastic, cardboard, wood, and paper.

Committed to measuring and setting goals to improve environmental performance
Working to reduce 'whole‑of‑life' environmental impact of products, not just own operations
Prefer suppliers with good environmental policies
Industry specialists provide customer recommendations to encourage environmentally friendly practices
Train staff on environmental program and empower participation
Partnered on ‘Electrifying our Future’ campaign supporting transition to net zero via electrification

Inclusion & Diversity

Articles

Careers at Simpro

Interview with CEO Gary Specter

Simpro Support Options

Role

Description

implementation planning

user support

post support

training sessions

product configuration

requirements gathering

Follow and adapt implementation plans.
Support users with their initial use of the product.
Conduct post-implementation support to ensure system confidence and customer satisfaction.
Conduct on-site and remote consultancy sessions and training for end-users.
Help the customer to customise and configure the product to meet their specific goals.
Work with new clients to understand their business requirements.

Requirements

driving licence

business processes

customer support

training delivery

prioritisation

adaptability

Full UK Driving Licence and own vehicle.
Understanding of business processes and workflows.
Experience supporting end customers with Software or Web products.
Excellent training delivery skills, with an ability to tailor methods to suit different needs.
The ability to prioritise, meet deadlines and deliver rapid outcomes.
Confidence to adapt and learn new programs, and systems.

Benefits

Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
Company pension scheme, with an uncapped 5% employer contribution
Opportunities for career progression and development
Service recognition awards
A discounts and cash back scheme
A generous annual leave entitlement plus a personal leave entitlement
Casual dress and relaxed office environment
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Paid Volunteer Leave Days
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
Private Health Insurance
Generous Parental Leave Program
Life Insurance
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Public Holiday Exchange Scheme
Talent Referral Programme – get rewarded for referring a friend to join our team!
Diverse training & internal networking opportunities across all of our product lines

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2002

Company Origins

The company was established in 2002 by an electrical contractor and a software student with the aim of addressing real-world challenges in the trade industry.

Revenue Climbs

Annual Growth

Annual revenue has grown into the hundreds of millions through strategic acquisitions and expansion.

8,500 Businesses

Active Clients

The platform currently supports over 8,500 businesses across various industries including electrical, plumbing, and HVAC.

250,000+ Users

Global Reach

The platform is trusted by over 250,000 users worldwide, providing essential tools for trade businesses.

Its cloud-based system handles quoting, scheduling, inventory, invoicing, and field communication for trade businesses.
Operating globally with offices across Australia, New Zealand, UK, and US.
Trusted by clients for projects in electrical, plumbing, HVAC, security, and fire protection industries, from small contractors to large enterprises.
Known for tight office-to-field connectivity, IoT integration, and mobile tools that transform how trade work is managed.
Its standout acquisitions and rapid international growth underline a company that’s both purpose-built and ambitious.

Culture + Values

We are one team
We are customer centric
We are growth minded
We are accountable
We celebrate success
Do the right thing
Treat people as adults
Encourage employees to constantly look for opportunities to be the best version of themselves

Environment + Sustainability

100% Recycling Rate

Manufacturing Waste Management

Aiming to recycle or reuse all recoverable waste from manufacturing, including scrap steel, plastic, cardboard, wood, and paper.

Committed to measuring and setting goals to improve environmental performance
Working to reduce 'whole‑of‑life' environmental impact of products, not just own operations
Prefer suppliers with good environmental policies
Industry specialists provide customer recommendations to encourage environmentally friendly practices
Train staff on environmental program and empower participation
Partnered on ‘Electrifying our Future’ campaign supporting transition to net zero via electrification

Inclusion & Diversity

Articles

Careers at Simpro

Interview with CEO Gary Specter

Simpro Support Options