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Delivery Manager
Ledcor
Ledcor is a construction and resource development company delivering projects across North America.
Lead delivery of IS projects and services, managing portfolio and stakeholder communication.
Prioritize programs and projects based on evolving business needs, resource constraints, risk exposure, and interdependencies
Interpret issues and guide teams toward actionable, strategic solutions.
Monitor project performance through key value metrics to support informed decision-making
Provide project management expertise and lead the effective delivery of multiple mediums to high-complexity projects across a customer group’s portfolio
Present evaluations of new work requests—including high-level timelines and resource planning—to leadership
Conduct project intake meetings, determine responsibilities, and collaborate with service delivery and business unit leaders to develop effective execution strategies
Mentor and guide other project managers, fostering accountability and delivery excellence
Lead stakeholder communications in alignment with ADKAR change management principles
Manage contract approvals, vendor coordination, and compliance to ensure timely delivery and proper documentation
Act as the key liaison with customer groups, providing updates on project status, timelines, and resource utilization
Ensure compliance with service data reporting standards, keeping all relevant project documentation and metrics current and accurate
Oversee the daily activities of Business Analysts and Project Analysts within the assigned portfolio
What you bring
service management
pmp
agile
waterfall
leadership
enterprise apps
Proven experience with service management, including incident, request, and demand handling
Strong leadership skills, with the ability to motivate teams, resolve conflict, and navigate ambiguity
PMP, ScrumMaster, or SAFe certification is a desirable asset along with knowledge of ITIL principles and best practices
Minimum 6 years of experience in project, program, portfolio management and leading project teams, including other project managers
Experience managing projects, including vendor-led initiatives for mid to large-size enterprises
Strong organizational and multitasking ability, able to manage concurrent project streams
Experience delivering projects using both Agile and traditional Waterfall methodologies
Solid understanding of enterprise applications, development practices, system integration and technical infrastructure
Familiarity with risk management practices and service standards along with working in IS as a shared service provider across multiple business units
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