Technical Field Advisor - Alstom Controls

Description

• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
• Manage, perform, coordinate the management of site activities
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Perform aftermarket upgrades that need to be performed at the site level.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
• Drive customer satisfaction through commitment to quality.
• Respond to requests for emergency repairs and services to troublesome equipment
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
• Signs off on all changes implemented.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Requirements

• Experience and training on Alstom, Siemens, or other OEM equipment
• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Qualified level. Has the knowledge and skill to actively support field service activities and be aware of where to seek answers to questions as they arise. Has experienced successful installations.
• Strong oral and written interpersonal, communication, and leadership skills
• English proficiency required
• Strong organizational and project management skills
• Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment
• 5+ years of experience in a field services or power generation equipment maintenance position
• Extensive travel to and from projects and various field assignments will be required
• Extensive Field Engineering Services experience
• Strong business acumen and ability to sell GE products to the customer
• Successful completion of required level II training programs is a minimum requirement

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance