Description

The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media. The role serves as the front‑line liaison between prospective residents and the property, ensuring smooth lease cycles and positive community experiences.

• Greet and qualify prospects, process applications and deposits per Fair Housing rules.
• Maintain availability reports, conduct credit checks, verify rental history, and submit applications for approval.
• Show apartments, finalize leases, obtain signatures, and orient new residents.
• Manage lease renewals, send notices, oversee move‑outs, apply fees, and update property management software.
• Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
• Address resident complaints and requests promptly to enhance satisfaction and retention.
• Follow eviction procedures, including notices, court representation, and proceedings.
• Conduct market research on competing properties and implement outreach marketing.
• Maintain active social‑media presence to boost property visibility and engagement.
• Complete all lease, move‑in, and move‑out paperwork accurately and timely.

Requirements

Candidates must have a high school diploma or GED, or equivalent experience, and at least one year of customer service or apartment leasing experience. A background in accounting combined with customer service is preferred, and proficiency with Microsoft Office and project management tools is required. A valid driver’s license is mandatory.

Physical requirements include extended periods of sitting, occasional stair climbing, reading documents and screens, and lifting items up to 20 pounds. The work environment is on‑site, often outdoors with exposure to the elements, and may involve confined spaces, heights, or potentially hazardous areas.

• Background check and valid driver’s license required; participation in E‑Verify.

Benefits

At RPM, we’re in the business of extraordinary. We believe a people‑first approach drives success, so we offer top‑industry pay, comprehensive benefits, and clear pathways for upward mobility through career training and education. Join us to start your extraordinary journey today.

RPM Living offers weekly on‑site pay, comprehensive health coverage, employer‑paid employee assistance, and ancillary insurance options such as critical‑illness and accident coverage. Employees enjoy a 401(k) with generous matching, professional development opportunities, DEIB initiatives, paid time off, floating holidays, volunteer days, and discounted perks like Costco membership and travel deals. Employment is contingent on a background check, a valid driver’s license, and participation in E‑Verify; RPM Living is an equal‑opportunity employer.

• Weekly on‑site pay for associates.
• Comprehensive health care coverage for full‑time employees.
• Employer‑paid employee assistance, mental health, and wellness programs.
• Ancillary insurance options such as critical illness, hospital indemnity, and accident coverage.
• 401(k) plan with robust company match.
• Professional development, career growth, and role‑based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks including Costco membership, movie tickets, and travel deals.

Training + Development

Interview process

Visa Sponsorship

Security clearance