Senior Product Manager - Digital customer value & growth at Autodesk in Montreal, Quebec, Canada | Kablio

Role

Description

predictive insights

experimentation

product roadmap

frameworks

metrics tracking

research

Collaborate with data science to leverage predictive insights and behavioral signals to personalize customer paths
Partner with Customer Success and Support organizations to identify friction areas and opportunities for digital self-serve solutions
Use experimentation (A/B, multivariate, holdouts) to validate ideas and accelerate learning
Own the product vision and roadmap for digital experiences that drive onboarding, activation, engagement, and value realization post-purchase
Create scalable frameworks for in-product prompts, nudges, and lifecycle triggers that adapt based on customer context and behavior
Design, validate, and iterate digital motions that guide customers to success—such as self-serve setup, learning pathways, personalized recommendations, account-based insights, and workflow onboarding
Partner with engineering to ship high-quality, reliable solutions on time while ensuring exceptional user experience
Communicate roadmap, priorities, and outcomes clearly with stakeholders at all levels
Work closely with content strategy, design, product teams, and marketing to create cohesive digital experiences across multiple touchpoints
Develop problem statements and hypotheses aligned with Autodesk’s post-purchase growth strategy
Define and track key metrics related to activation, engagement, feature adoption, value milestones, and expansion potential
Identify high-impact opportunities through qualitative research, quantitative insights, customer journey mapping, and ecosystem analysis

Requirements

product management

8+ years

saas

data-driven

stakeholder management

ai personalization

Experience shipping features end-to-end: discovery, scoping, UX collaboration, feature definition, delivery, and iteration
A track record of using data, customer insights, and experimentation to drive roadmap decisions and measurable results
Experience working within multi-product ecosystems or modular platform architectures
Excellent communication and stakeholder management abilities across technical and non-technical audiences
Strong system-thinking skills and the ability to simplify complex workflows into intuitive customer journeys
Experience across post-purchase, onboarding, growth, or lifecycle product areas
Familiarity with personalization systems, usage intelligence, recommendation engines, or AI-powered customer experiences
8+ years of Product Management experience building customer-facing digital experiences in SaaS or platform environments

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products

Role

Description

predictive insights

experimentation

product roadmap

frameworks

metrics tracking

research

Collaborate with data science to leverage predictive insights and behavioral signals to personalize customer paths
Partner with Customer Success and Support organizations to identify friction areas and opportunities for digital self-serve solutions
Use experimentation (A/B, multivariate, holdouts) to validate ideas and accelerate learning
Own the product vision and roadmap for digital experiences that drive onboarding, activation, engagement, and value realization post-purchase
Create scalable frameworks for in-product prompts, nudges, and lifecycle triggers that adapt based on customer context and behavior
Design, validate, and iterate digital motions that guide customers to success—such as self-serve setup, learning pathways, personalized recommendations, account-based insights, and workflow onboarding
Partner with engineering to ship high-quality, reliable solutions on time while ensuring exceptional user experience
Communicate roadmap, priorities, and outcomes clearly with stakeholders at all levels
Work closely with content strategy, design, product teams, and marketing to create cohesive digital experiences across multiple touchpoints
Develop problem statements and hypotheses aligned with Autodesk’s post-purchase growth strategy
Define and track key metrics related to activation, engagement, feature adoption, value milestones, and expansion potential
Identify high-impact opportunities through qualitative research, quantitative insights, customer journey mapping, and ecosystem analysis

Requirements

product management

8+ years

saas

data-driven

stakeholder management

ai personalization

Experience shipping features end-to-end: discovery, scoping, UX collaboration, feature definition, delivery, and iteration
A track record of using data, customer insights, and experimentation to drive roadmap decisions and measurable results
Experience working within multi-product ecosystems or modular platform architectures
Excellent communication and stakeholder management abilities across technical and non-technical audiences
Strong system-thinking skills and the ability to simplify complex workflows into intuitive customer journeys
Experience across post-purchase, onboarding, growth, or lifecycle product areas
Familiarity with personalization systems, usage intelligence, recommendation engines, or AI-powered customer experiences
8+ years of Product Management experience building customer-facing digital experiences in SaaS or platform environments

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products