Description

The Assistant Community Manager welcomes prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and drives resident satisfaction and property visibility through effective communication and social media.

Physical duties may involve extended sitting, climbing stairs, lifting up to 20 lb, and operating standard office equipment, while the work environment includes on‑site outdoor exposure, confined spaces, heights, and potentially hazardous areas.

• Greet and qualify prospects using lead management software, ensuring compliance with Fair Housing rules.
• Maintain an up‑to‑date availability report and process applications, including credit checks and rental history verification.
• Show apartments, secure leases, obtain resident signatures, and conduct community orientation for new tenants.
• Manage lease renewals, send notices, handle move‑outs, apply fees, and keep property management software current.
• Oversee rental collections, enforce lease terms, track fees, and initiate evictions when necessary.
• Respond promptly to resident complaints, questions, and service requests to enhance satisfaction and retention.
• Execute eviction procedures, including notice delivery, court representation, and coordination of proceedings.
• Conduct market research on competing properties and implement outreach marketing strategies.
• Maintain an active social media presence to boost property visibility and engagement.
• Complete all required paperwork for lease generation, move‑ins, move‑outs, and peak periods efficiently.

Requirements

Required qualifications include a high school diploma or GED (or 1‑3 months relevant experience), at least one year of customer service or leasing experience, proficiency with Microsoft Office, and a valid driver’s license; accounting experience is a plus.

Benefits

RPM Living prioritizes a people‑first culture, offering top industry pay, comprehensive benefits, and clear pathways for career growth through training and education, inviting candidates to start an extraordinary journey with the company.

RPM Living provides weekly pay, full healthcare coverage, employee assistance programs, additional insurance options, a 401(k) with strong matching, professional development opportunities, DEIB initiatives, generous PTO, and various discounted perks, with employment contingent on background checks and driver’s license verification.

Training + Development

Interview process

Visa Sponsorship

Security clearance