Guest Service Agent - Rydges Esplanade Fremantle

Description

• Welcome guests warmly and ensure smooth check-in/check-out
• Respond promptly to guest needs and special requests
• Maintain a clean, safe, and professional front desk environment
• Participate in training and team meetings
• Provide information about hotel services and local attractions
• Manage reservations and daily guest transactions accurately
• Coordinate with housekeeping and maintenance for room readiness

Requirements

• Ability to collaborate across departments
• Detail-oriented and accurate in transactions
• Familiarity with hotel systems and procedures
• Strong customer service and communication skills
• Knowledge of WH&S and operational policies
• Adaptable and open to continuous learning

Benefits

• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Rapid career growth opportunities through our EVT network.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Incredible team member discounts from your first day on-the-job.

Training + Development

Interview process

Visa Sponsorship

Security clearance