Meter Reading Scheduling Specialist

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Schedule and manage meter reads, ensure data integrity, and support field teams.
14 days ago ago
£33,056 - £33,056
Intermediate (4-7 years), Entry-level, Junior (1-3 years)
Full Time
Warrington, England, United Kingdom
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
meter reconciliation
temetra system
scheduler training
field liaison
app testing
change management
  • Work closely with the Field Managers and Scheduling & Integrity Team Manager to review and reconcile the entire meter portfolio to ensure alignment between routes across both domestic and retail meter reading
  • Develop an excellent understanding of the Temetra Meter Data Management System and its tools to support scheduling activity along with the training and development of new Schedulers
  • Liaison with field Team managers establish a strong working relationship to ensure scheduling and resourcing are optimised to support the efficient delivery
  • Support the testing of fixes, change requests, incidents for anything related to the Temetra Web App and Handheld device in line with the Change Management and Incident process.
What you bring
testing
data reconciliation
temetra
customer contact
communication
  • Experience of system and integration testing
  • A high level or understanding of data reconciliation, analysis and integrity
  • Recognised as the Temetra subject matter expert maintaining close working relationships with Temetra.
  • Ability to develop a high level of competence in the use of Temetra and its scheduling tools
  • Previous customer contact experience (face to face, phone or internal customers)
  • Excellent communication skills, ability to dynamically re-plan in a live environment and communicate changes
  • This role may not be eligible for visa sponsorship
Benefits
  • A comprehensive healthcare plan through our company-funded scheme
  • Salary Finance
  • Mental health first aiders
  • MORE Choices flexible benefits
  • Wealth at Work courses
  • EVolve Car Scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Employee Assistance Plan
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • Deals and discounts
  • Enhanced parental leave schemes
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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