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Operations Site Lead
American Tower
Owns, develops and operates multitenant wireless and broadcast communications infrastructure globally.
Field ops lead managing tower site audits, maintenance, and data collection using UAS.
2d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Springfield, IL
Field
Company Size
4,691 Employees
Service Specialisms
Site Leasing
Collocation
New Tower Development
Backup Power
Distributed Antenna Systems (DAS)
Wi‑Fi
Private Networks
Data Centers and Edge
Sector Specialisms
Wireless Communications
Broadcast Towers
Rooftops
Distributed Antenna Systems (DAS)
Wi-Fi Networks
Private Networks
Data Centers
New Tower Development
Role
What you would be doing
asset integrity
compliance
site audits
uas surveys
customer service
project management
Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company’s Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation.
Meet customer service level agreements by responding quickly to any issues with the Company’s back-up generators, fiber- based networks, or emergency response to critical events.
Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects.
Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle.
What you bring
faa cert
2+ yrs
bachelor's
word/excel
rf
driver's license
Must be at least 21 years old, have a valid driver’s license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
Approximately 40% overnight travel may be required in support of the position’s responsibilities.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
High school diploma or equivalent required; Bachelor’s degree preferred.
Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards.
Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
Vendor management experience, real-estate management experience, or a civil construction background preferred.
Minimum 2 years of work experience in telecommunications or a related field required.
While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
The company was spun off from American Radio Systems.
148,000 Sites
Global Presence
Operates across 24 countries, providing extensive coverage.
$4B Income
Annual Revenue
Reported over $4 billion in operating income and $2.26 billion in net income.
2005–2021
Acquisition Years
Series of strategic acquisitions to expand operations.
As a REIT, it leases space on towers and rooftops to carriers, broadcasters, government agencies and broadband providers.
It pioneered a neutral-host colocation model, enabling multiple tenants per tower to reduce costs and accelerate 5G rollouts.
Typical projects range from rural tower builds to urban DAS installations and turnkey data-center deployments.
Known for blending traditional tower leasing with cutting-edge edge computing and interconnectivity solutions.
Culture + Values
Understand our customers’ needs and satisfy them
Hire good people and empower them
Focus on solutions, not problems
Do what we say we’re going to do
Have fun
Play to win
Environment + Sustainability
40% GHG reduction
GHG Emissions Reduction Goals
Committed to reducing Scope 1 & 2 emissions by 40% and Scope 3 emissions by 40% by 2035 compared to 2019 levels, as approved by the Science Based Targets initiative (SBTi).
120 MW solar
On-Site Solar Energy
Operates on-site solar installations across over 18,000 locations, generating 120 MW of capacity and 100 GWh annually.
150K trees
Tree PlantingInitiative
Supported the global planting of over 150,000 trees to promote environmental sustainability.
300M investment
Energy Efficiency Investment
Invested over $300 million in energy efficiency, renewables, and storage projects across Africa since 2018.
Protected nearly 5,000 bird nests in 2023.
Reduced Scope 1 & 2 emissions via Power-as-a-Service, including a 21% reduction in direct GHG per tower in Africa since 2019 and a reduction of ~43.5 million liters of diesel usage annually.
99% of tower steel waste (~10,700 tonnes) was recycled or reused.
Targeting >20% increase in on-site renewable energy generation in 2024 compared to 2023 baseline (excluding India).
Deployed over 87,000 lithium-ion batteries across 21,830 sites, providing ~850 MWh of storage capacity.
Inclusion & Diversity
50%+ women
Board Representation
Over half of the Board members are women and/or from underrepresented groups, reflecting strong leadership diversity.
40k+ resources
Learning Opportunities
Launched ATC YOU global learning university in 2023 with tens of thousands of learning resources and thousands of online courses in multiple languages.
$10M+ contributed
Education & STEM Impact
American Tower Foundation has donated over ten million dollars since 2017 to education and STEM initiatives, supporting future talent development.
450k+ certificates
Digital Skills Training
Digital Communities program has awarded over 450,000 training certificates to individuals in 15 countries through 580+ centers.
Focus on attracting, developing, engaging, and retaining strong talent across a global employee base.
Formed a Social Justice Committee in 2021 to support organizations fighting inequality.
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