Integrated Systems Service Manager
Vsc Fire & Security, Inc.
Manage and oversee service, inspection, and maintenance of integrated fire & security systems.
22 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mobile, AL
Field
Company Size
1,500 Employees
Service Specialisms
Fire Protection
Security Systems
Sector Specialisms
Commercial
Retail
Government
Residential
Data Processing Centers
Libraries
Industrial
Role
What you would be doing
performance monitoring
process optimization
safety compliance
procurement coordination
budget management
reporting
- Methodically monitor and optimize service performance metrics, meticulously aligning with industry standards.
- Maintain meticulous service records, preparing informative reports for senior management, and driving continuous improvement efforts.
- Maintain an unwavering customer-centric focus, promptly addressing inquiries, resolving challenges, and identifying upselling prospects.
- Maintain up-to-date knowledge of industry best practices through consistent engagement in training.
- Provide decisive leadership, impactful mentorship, and comprehensive training to elevate team performance and foster professional growth.
- Confer with supervisory personnel, owners, contractors, and design professionals regarding work procedures, schedules, complaints, and construction problems.
- Cultivate a culture of unparalleled customer service excellence within the service staff, thereby upholding and enhancing the company's esteemed reputation.
- Contribute strategically by identifying business prospects, targeting expansion, and planning initiatives.
- Monitor and enforce safety policies and procedures.
- Coordinate work of various departments and multiple projects to meet deadlines, customer service, and employee needs while complying with state and local building and safety codes.
- Provide direct supervision and mentorship to the service team, promoting collaborative efforts and skill enhancement.
- Collaborate adeptly with procurement teams to ensure timely availability of critical parts and materials, skillfully negotiating contracts for cost-effectiveness.
- Supervise the service team, overseeing scheduling, conducting site visits, and maintaining meticulous record-keeping practices, while nurturing a culture of exceptional performance.
- Ensure strict adherence to safety regulations, implement robust protocols, and remain current with technological advancements to optimize operational effectiveness.
- Proactively identify opportunities for process optimization, execute workflow enhancements, and pioneer innovative service solutions.
- Develop and foster sales leads, manage and cultivate existing client relationships, and conclude sales transactions.
- Exercise proficient budget management for the service department, leveraging insightful financial analysis to optimize resource allocation.
What you bring
nicet i
cost estimation
project management
inspection experience
leadership
communication
- Demonstrate exceptional communication, professionalism, and interpersonal skills to fortify relationships with clients.
- Exhibit leadership skills with hiring, training, scheduling, disciplining, and terminating employees.
- Exceptional attention to detail and communication skills.
- NICET Level I certification.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
- Ability to follow written and verbal instructions.
- Three to five (3-5) years of experience in inspections of integrated systems.
- Ability to pass various background checks.
- Undertake comprehensive cost estimation, proficiently generate persuasive proposals, and effectively coordinate post-sale documentation and internal collaboration.
- Mastery in estimating, negotiation, and project management skills, adeptly navigating intricate business dynamics.
- PTO and Paid Holidays.
- Referral Bonuses.
- Competitive salary range based on experience.
- Employee Assistance Program.
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- Health Savings Account (HSA).
- Relevant educational and licensure reimbursement for qualified candidates.
- Life Insurance.
- Opportunities for training and advancement.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must be able to pass various background checks.
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Company
Overview
1958
Year Founded
Established as a regional fire-sprinkler specialist, laying the foundation for their evolution into a national fire protection leader.
Over 60 years
Years in Service
The company has consistently provided reliable fire protection and security solutions, adapting to technological advancements over six decades.
- Evolved into a full-service installer and maintainer of fire protection, low-voltage, security, and life-safety systems.
- Backed by private equity and now part of Markel Group, it operates with robust financial backing and national ambitions.
- Projects range from healthcare campuses and retail complexes to government facilities and commercial campuses.
- Blends widespread reach with local execution through a fleet of vehicles and technicians across the Southeast.
- Strength lies in integration, combining fire detection, alarms, sprinklers, and security into unified systems.
- Quality craftsmanship
- Exceptional customer service
- Integrity
- Reliability
- Valuing the individual
- Stimulating, honest, stable work environment
- Familyâoriented work philosophy
- Investment in employee training, certification, apprenticeship programs
Diversity & Inclusion 2.9/5
(29 employee reviews)
The company's Diversity & Inclusion rating is based on employee feedback collected by an external platform.
Men 2.4/5
Glassdoor rating
The gender-specific rating for men reflects employee sentiment regarding workplace conditions.
- No specific strategic DEI goals or gender ratio statistics publicly disclosed
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