Customer Service Agent at Patio Enclosures By Great Day Improvements in Cincinnati, OH | Kablio

Role

Description

appointment scheduling

data verification

customer support

Scheduling customer estimate appointments
Listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available
Assisting customers with service inquiries

Requirements

crm

data entry

customer service

detail‑oriented

teamwork

1-3 yrs

Strong attention to detail
Process focused - structure and consistency is key
Excellent customer service skills both written and verbal
Appointments Plus/CRM knowledge a plus
The ability to successfully work as part of a team
Strong, accurate data entry skills
Ability to multi-task
1-3 years' experience working in a customer service, office or call center environment

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 Years

Industry Leadership

The company has been transforming outdoor spaces with superior craftsmanship and innovative designs.

A leader in creating custom outdoor living spaces with a focus on beauty and functionality.
Offers tailored solutions for sunrooms, screen rooms, and patios that adapt to diverse needs and climates.
Known for high-quality materials that ensure durability and energy efficiency in all projects.
Expanding services to both residential and commercial markets to address a wide range of space needs.
Designs and constructs custom enclosures that seamlessly blend with existing structures, enhancing property value.
Provides personalized customer service with a commitment to meeting individual preferences and budgets.
Continues to grow, renowned for turning ordinary outdoor areas into exceptional living spaces.

Culture + Values

We focus on providing the highest quality products and services.
We are committed to continuously improving and innovating.
We emphasize a strong customer-centric mentality.
We foster a collaborative work environment where everyone’s contributions are valued.
We prioritize creating a safe, friendly, and supportive environment for our team and customers.

Environment + Sustainability

Net zero 2030

Carbon footprint target

The company is dedicated to achieving net zero carbon emissions by the year 2030, demonstrating a strong commitment to sustainability and environmental stewardship.

Our goal is to reduce environmental impact through sustainable product offerings.
We are committed to minimizing waste and increasing recycling across operations.
Our products are designed for energy efficiency, helping customers lower their energy consumption.

Inclusion & Diversity

We are dedicated to fostering an inclusive and diverse workforce.
We aim to create an environment where employees of all backgrounds feel valued and respected.
We promote equal opportunity for all employees in recruitment, hiring, and career advancement.

Articles

Design Consultant job listing (Alabama)

Design Consultant job listing (Florida)

Reddit: nightmare sunroom project experience

Company

Overview

30 Years

Industry Leadership

The company has been transforming outdoor spaces with superior craftsmanship and innovative designs.

A leader in creating custom outdoor living spaces with a focus on beauty and functionality.
Offers tailored solutions for sunrooms, screen rooms, and patios that adapt to diverse needs and climates.
Known for high-quality materials that ensure durability and energy efficiency in all projects.
Expanding services to both residential and commercial markets to address a wide range of space needs.
Designs and constructs custom enclosures that seamlessly blend with existing structures, enhancing property value.
Provides personalized customer service with a commitment to meeting individual preferences and budgets.
Continues to grow, renowned for turning ordinary outdoor areas into exceptional living spaces.

Culture + Values

We focus on providing the highest quality products and services.
We are committed to continuously improving and innovating.
We emphasize a strong customer-centric mentality.
We foster a collaborative work environment where everyone’s contributions are valued.
We prioritize creating a safe, friendly, and supportive environment for our team and customers.

Environment + Sustainability

Net zero 2030

Carbon footprint target

The company is dedicated to achieving net zero carbon emissions by the year 2030, demonstrating a strong commitment to sustainability and environmental stewardship.

Our goal is to reduce environmental impact through sustainable product offerings.
We are committed to minimizing waste and increasing recycling across operations.
Our products are designed for energy efficiency, helping customers lower their energy consumption.

Inclusion & Diversity

We are dedicated to fostering an inclusive and diverse workforce.
We aim to create an environment where employees of all backgrounds feel valued and respected.
We promote equal opportunity for all employees in recruitment, hiring, and career advancement.

Articles

Design Consultant job listing (Alabama)

Design Consultant job listing (Florida)

Reddit: nightmare sunroom project experience