Senior Retirement Living Village Manager

Description

At Unity Community, you will not just manage a village. You will lead a thriving and well-loved community, support your team to excel and play a key role in shaping the future of retirement living in South Australia

As Senior Village Manager, you will lead the daily operations of this thriving community, managing teams, budgets and compliance while shaping an exceptional resident experience. This is a hands-on leadership role where your capability, empathy and commercial judgement will have a meaningful impact every day.

• Champion safety, wellbeing and full compliance across residents, staff and contractors
• Partner with peers and your State Area Manager to support regional operations and strategic priorities
• Deliver the Village Improvement Plan (VIP) to support continuous growth and innovation
• Lead and manage the day-to-day operations of Unity Community
• Manage escalations, disputes and legal or regulatory matters with professionalism and care
• Build strong relationships with residents, committees, families and the broader local community
• Inspire and develop a high-performing team, fostering collaboration and accountability
• Manage budgets, financial performance and resource allocation to ensure sustainability

Requirements

• Empathy, resilience and a genuine commitment to creating exceptional resident experiences
• Proven financial and commercial acumen with demonstrated budget management experience
• Confidence in conflict resolution, complaint management and resident engagement
• Strong people leadership capability, ideally across multi-site operations or larger team
• Excellent communication, organisation and stakeholder relationship skills
• A solid understanding of compliance and safety frameworks, ideally within the Retirement Villages Ac
• Comfort with technology, reporting systems and operational processes
• Experience in retirement living, property or facility management, hospitality or a related service industry (5 to 7 years or more)

Benefits

At Levande, we are reimagining what retirement living can be.

Located in the leafy southern suburbs of Adelaide, Unity Community at Aberfoyle Park is a warm and connected village surrounded by local services, parks and excellent community facilities. With a strong sense of belonging and well-established amenities, Unity is a place residents are proud to call home.

• Flexibility to balance work and life plus an extra My Day each yea
• Recognition and referral bonuses to celebrate your impact
• Study leave and access to more than 100,000 learning resources
• Retail discounts and recognition through We Shine awards and events
• Up to 20 weeks paid parental leave and dedicated grandparents leave
• A confidential Employee Assistance Program for you and your family

Training + Development

Interview process

Visa Sponsorship

Security clearance