Service Delivery and Admin Assistant

Overview

Admin support for service team: emails, calls, work orders, invoicing, PO, payroll.

Key Responsibilities

• work orders
• purchase orders
• invoicing
• admin reporting
• vendor setup
• call handling

Tasks

-Provides key administrative support for the Service team -Running and Actioning of Admin reports -Invoicing of completed work orders -Assisting with EH&S requirements as needed -Assisting with monitoring & distribution of incoming emails to the Service Inbox -Administration support to the Service Team and Branch -Answering incoming calls to the Service phone -Raising and Dispatching Work orders -Daily Receipting of Purchase Orders -Ensuring the technicians have debriefed daily and assisting where required -Following up of purchase orders, required documentation etc. -Investigating disputed invoices and processing credits when required -Moving time entries -Helping the teams to reach forecast -Raising Purchase Orders including SG&A PO's -New Vendor account set up

Requirements

• ms office
• administration
• customer service
• time management
• teamwork
• proactiveness

What You Bring

-Ability to multi-task and meet deadlines -Administration experience in a similar role -Customer service skills (Strong service orientation) -Professionalism and proactiveness -Excellent written and verbal communication skills and teamwork ability -Self-starter, accurate and organised -Excellent time management and work prioritisation skills -Proficient MS Office Skills -Ability to work unsupervised

People Also Searched For

Benefits

-Accounts Payable – Maple -Labour and Cost Transfers

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms

Security Clearance

-pre-employment checks include reference checks, medical, criminal record check, and drug & alcohol testing.