Air Quality & Noise Department Manager - Environmental Services

Description

• Serve as a Client Account Manager for key target clients, providing guidance to client coordinators who will take primary responsibility for the ultimate delivery of services and client satisfaction.
• Uphold and communicate employee ownership culture, company policies, procedures, and values.
• Make tough decisions and build consensus when appropriate.
• Identify program and project opportunities early and facilitate go-or-no-go decisions in cooperation with ENS practice leadership and the leadership of other practice areas.
• Adhere to the Burns & McDonnell Quality Control program. Responsible for maintaining the Burns & McDonnell Safety program.
• Lead or facilitate proposal development, based on client feedback and key win themes for project pursuits.
• Assist in the development of a long-term strategic plan for the Air Quality & Noise Department in Kansas City. Identify, develop, and direct the implementation of business strategy for the Department, including operational strategies and procedures, marketing and pricing strategy, sales, and customer retention strategy.
• Work closely with other Air Quality & Noise leaders at Burns & McDonnell to grow services, diversify clients and share technical knowledge.
• Create and invest in emerging leaders.
• Ensure quality while promoting technical excellence and innovation. Adhere to quality standards set by the Air Quality & Noise technical service area.
• Encourages negotiation and workplace diplomacy.
• Create and cultivate key relationships within target client organizations.
• Enable others to act, allocating appropriate decision-making authority and responsibility to others to maximize their professional growth.
• Facilitate pursuit strategy and capture plan development to pre-sell projects before RFP release.

Requirements

• Previous leadership and/or management experience is preferable.
• Ability to execute projects meeting or exceeding client expectations for quality, schedule, and budget.
• Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
• Ability to execute projects in a manner to meet and exceed internal expectations for quality, schedule, labor/cost budgets, project profitability, safety, and client satisfaction.
• Bachelor's Degree in engineering, meteorology, atmospheric science or related degree from an accredited program.
• Ability to attract, hire, develop, and retain the best people in Burns & McDonnell.
• Ability to lead PMs and develop management skills to maximize safety, client satisfaction and profitability on projects.
• Must possess strong project management skills and a strategic perspective.
• Minimum 7 years of related professional experience in air quality permitting and/or noise compliance; 10 years is preferred.
• Generate enthusiasm, motivate, and encourage others. Able to create a fun, challenging, and positive work environment with a culture of excellence.
• Position requires the ability to thoughtfully and positively influence, lead, and manage change.
• Must be an expert in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).

Benefits

• Attainment of sales, revenue, and income goals for the Air Quality & Noise Department.
• Attainment of billable time targets for Department staff.

Training + Development

Interview process

Visa Sponsorship

Security clearance