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Workers Compensation Claims Manager
Turner Construction Company
Oversee workers' comp claims, manage carriers/TPAs, ensure compliance and cost containment.
2d ago
$112,000 - $173,000
Intermediate (4-7 years)
Full Time
Philadelphia, PA
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Construction Management
General Contracting
Project Management
Consulting
Technical Services
Pre‑Construction
Virtual Design & Construction (VDC/BIM)
Sector Specialisms
Commercial
Residential
Healthcare
Sports
Aviation
Transportation
Infrastructure
Industrial
Role
What you would be doing
claims reporting
portfolio management
lien recovery
risk system
data analysis
litigation management
- Report workers’ compensation claims to carriers and Third-Party Administrators (TPAs), including notification of questionable claims.
- Oversee assigned workers’ compensation case portfolio of minor to complex claims in assigned geographic region.
- Ensure avenues for potential claim recovery are identified and pursued and manage lien recovery on case-by-case basis.
- Remain current on Workers’ Compensation laws and regulations, industry trends, and case law within assigned jurisdictions.
- Collaborate closely with Risk Management leadership on workers’ compensation claims, process, and procedures to ensure integrated program.
- Maintain and foster relationships with carriers and TPAs claims teams.
- Maintain diary for open claims and document specific claim related activities in Risk Management information system.
- Participate in CCIP kickoff meetings and jobsite walkthroughs, attend Claims, Safety and Operations meetings to monitor current and anticipated project risks and report on claims status for specific projects.
- Oversee and hold vendors and defense firms accountable for adherence to standard protocols, agreed to service instructions, and litigation management guidelines. Update instructions and guidelines and provide recommendations to appropriate leadership.
- Collaborate with HR and Payroll departments for completion of required Workers’ Compensation Jurisdictional Forms.
- Support audits related to workers’ compensation claims.
- Serve as resource for injured employees and inform of workers’ compensation process and procedures.
- Evaluate and respond to Reserve and Settlement Consultations within given authority, escalate consultations above scope authority to appropriate leadership.
- Attend hearings and mediations on as needed basis.
- Partner with Safety team and onsite medics on initiatives that support worker wellness and post-injury care.
- Collaborate with General Liability team to develop mitigation strategies and facilitate most economic global resolution of Contractor Controlled Insurance Program (CCIP) claims.
- Participate in claims review process and monitor claims handling process by carriers and TPAs; provide direction to ensure compliance with best practices and special handling instructions.
- Work with carriers, TPAs, and Defense Counsel to develop mitigation strategies for Owner Controlled Insurance Program (OCIP) that result in cost savings to the claim, ensure aggressive strategy is developed on litigated claims, and bring claims to timely resolution.
- Assist with claim data analysis and claim performance reports.
- Facilitate proactive identification of claims with opportunities for early Return to Work and light duty Return to Work program, as needed.
What you bring
arm
microsoft office
osha 30
project management
workers' compensation
bachelor degree
- CRIS, ARM or similar insurance designation, desired
- Analytical and adept at processing and breaking down data into actionable information
- Proficient computer skills, Microsoft Office suite of applications, and insurance-based risk management information systems
- Demonstrate process thinking and sound decision-making skills
- Leverage knowledge of workers’ compensation policy and manage incidents, and dispatch nurse case managers as necessary.
- OSHA (Occupational Safety and Health Act) knowledge and experience desired; OSHA 30-hour certification, a plus
- Experience with workers’ compensation claims in a construction environment, desired
- Knowledge of jurisdictional laws and regulations for assigned territory
- Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion
- In-depth knowledge of workers’ compensation claims, medical management procedures, medical cost containment programs and applicable laws and regulations
- Demonstrate strong interpersonal and teamwork skills with ability to work with individuals across organizational levels, both internal and external
- Bachelor Degree in Insurance, Risk Management, Finance, Business Administration or related program; with minimum of 8 years of workers’ compensation claims administration experience; or equivalent combination of education, training, and/or experience
- Professional written and verbal communication, and effective presentation skills
- Limited travel
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Company
Overview
1902 Founded
Year Founded
The company's legacy began in 1902.
- With a rich legacy, the company has delivered iconic projects such as the Burj Khalifa and New York’s One World Trade Center.
- The company specializes in a wide range of sectors, including commercial, residential, industrial, and infrastructure construction.
- The company has earned a reputation for executing complex, large-scale projects on time and within budget.
- The company’s expertise extends to diverse civil works, including heavy civil projects like bridges, roads, and utilities.
- The company is also known for its innovative approach, integrating advanced construction techniques and sustainability in its projects.
- The company has consistently ranked among the top global contractors.
- Teamwork
- Integrity
- Commitment
- “A promise made is a promise delivered.”
- Safety and Wellness: promote an injury-free environment and the safest workplace possible
- Lean Construction: emphasize collaboration, reliable scheduling and delivering the most value while consuming the fewest resources
- Innovation: foster a culture of continuous improvement and technical expertise
- Environmental Sustainability and Resiliency: conduct business consciously and responsibly to create a healthy, prosperous and sustainable future
- Community and Citizenship: commitment to community and educational outreach as essential corporate citizenship
- Environmental, Social and Governance (ESG): connecting safety, care for others, sustainability, transparency and accountability
Net Zero by 2030
Carbon Neutrality Targets
Achieves Scope 1 and 2 Net Zero for operations by 2030 and supply chain by 2040.
$60B Delivered
Green-Building Projects
Over $60 billion worth of green-building projects completed.
43M Tons Diverted
Construction Waste Reduction
Over 43 million tons of construction waste diverted from landfills.
27% Emissions Cut
Data-Center Pilot Success
Achieved a 27% reduction in emissions through electric temporary heat in data-center pilot.
- LED lighting on sites, bans vehicle idling, electrifies fleet and pilots hybrid/electric construction equipment
- Fleet to be fully electric by 2028
- Using renewable diesel (HVO) across projects to reduce lifecycle carbon, with broader deployment planned in 2025
- Projects like Chico State Behavioral & Social Sciences Building are net‑zero operationally and LEED Gold
- Advanced low‑carbon concrete methods earned NRMCA Concrete Innovation Awards (e.g. SFO Terminal 3 West, Intuit Dome, Massachusetts research facility)
- ESG pillars: sustaining our planet, protecting people, transforming industry
2030 Vision
Workforce Diversity
Aim to reflect the diversity of communities at every level by 2030.
120+ ERGs
Employee Resource Groups
Operate over 120 Employee Resource Groups with thousands of participants.
- Workforce as richly diverse as the communities in which the company operates.
- Inclusion Action Committee set a 2030 vision to reflect community diversity with equitable representation at every level.
- Employee Resource Groups include Women, Pride, Veterans, Parents, Mosaic, Abilities, Young Professionals, and Interfaith.
- Anti-harassment/anti-bias standards enforced across all worksites; engage industry via the Time for Change Consortium.
- Recruitment goal: increase diverse hires at all levels including interns, college recruits, and experienced professionals.
- Ensure equitable access to development opportunities and fair treatment on jobsites.
- Pay equity maintained across gender and race.
- Partnerships with HBCUs include scholarships, grants, mentoring, and professional-development events for diverse students.
- ERGs support professional growth, such as empowering women's visibility and growth.
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