Multi-Site Maintenance Supervisor

Description

• Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.
• Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
• Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.
• Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
• Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
• Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.
• Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in budget discussions and feedback, including forecasting with the Community Manager or General Operations Manager.
• Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
• Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
• Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
• Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
• Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.

Requirements

• Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
• Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area
• Problems are varied and nonroutine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices.
• Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.
• Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate-weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery.
• HVAC and/or CPO license preferred.
• Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
• Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates
• High school diploma or GED equivalent. 3+ years of property management industry or related experience
• Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software
• Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance